West Hills Kia

I gave this dealership top marks because they earned them! We liked everything about the sales experience -- from the first approach (which was friendly but not pushy) to the signing the final papers (w them! We liked everything about the sales experience -- from the first approach (which was friendly but not pushy) to the signing the final papers (which the finance guy made so easy and quick). We weren't left sitting for hours while the salesman "got approval for the deal" from some mysterious manager, as they did at other dealerships we visited. When we wanted to explore various options for down payment, buying vs. leasing, and auto styles, the salesman was helpful, flexible and patient. He understood our budget parameters and didn't try to "up-sell" into a car we couldn't afford. He let us test drive without him in the car so my husband and I could really talk about the car's features without someone breathing down our necks. When we needed figures, he got them quickly, explained them, and then left us alone to discuss our options. There was never any pressure -- and we felt more like we were being helped than being "sold." I would highly recommend this dealership, and especially our salesman, Thomas Bopp. He's terrific! More

They were more than helpful in finding me a car that is perfect for me and they helped me find a reasonable price that I could work with. All in all they were very helpful. Also they explained everything t perfect for me and they helped me find a reasonable price that I could work with. All in all they were very helpful. Also they explained everything to me in a way that wouldn't leave me confused. More

Prior to arriving at the dealership we contacted Mr. Rembaugh requesting information on his inventory for a 2014 Sorrento LX with a convenience package. He gave information on his inventory as well as Rembaugh requesting information on his inventory for a 2014 Sorrento LX with a convenience package. He gave information on his inventory as well as sending us to their website. We perused the inventory and asked several questions on the different cars prior to our visit. We were able to ask questions regarding the different cars and received prompt responses. When we arrived Mr. Rembaugh had several cars ready along with Mr. Rosas to help us. Mr. Rosas was very knowledgeable about the Sorrento and was able give us clear answers to all of our questions. We received no pressure but alot of answers to our questions. When we decided to lease, Mr. Rembaugh took his time and clearly explained the numbers. Mr. Villa was very professional with us and also took his time to clearly communicate the financial impact of our lease. We really appreciated everyone's patience and ability to communicate everything to us. We were very impressed with everyone's professionalism during the entire process. We have recommended this dealership to several friends. More

We came in knowing what we wanted, and this dealership and Thomas Bopp delivered. Best new car sales experience ever. I would describe the experience as very professional; we were treated with respec and Thomas Bopp delivered. Best new car sales experience ever. I would describe the experience as very professional; we were treated with respect and the dealership was very respectful of our time. We already have a Kia Forte purchased previously, and will very likely replace another older car with another Kia. Thank you to Thomas and the team at West Hills. Andy Rimkus More

I can not say enough good things about the way I was treated at the dealership. An absolutely fantastic experience for me. We ended up buying two cars. Dallas and Bob Villa were a tremendous help. We'll treated at the dealership. An absolutely fantastic experience for me. We ended up buying two cars. Dallas and Bob Villa were a tremendous help. We'll be back soon for a third car. Keep up the good work. More

These guys are always on time, friendly and do excellent work. My girlfriend and I both got a free (and delicious) blended coffee from their on site cafe while we waited! No surprise increases for their w work. My girlfriend and I both got a free (and delicious) blended coffee from their on site cafe while we waited! No surprise increases for their work either. Our experience with all staff members in sales and service has been spectacular every time! More

I worked with Ms. Jessica Redenbaugh when I went in to buy a new Kia. She was very friendly and helpful. I never felt pushed or pressured into making a quick decision. I had all my questions answered and buy a new Kia. She was very friendly and helpful. I never felt pushed or pressured into making a quick decision. I had all my questions answered and she was very professional. I would definitely recommend West Hills Kia to friends. More

We came to West Hills Kia because they are the only car dealership to help us get out of a horrible car situation. They are honest, and friendly. We drove over from Kent area and they stayed late just fo dealership to help us get out of a horrible car situation. They are honest, and friendly. We drove over from Kent area and they stayed late just for us. They delivered what they promised and I was really impressed with the way they handle business. My husband had been talking to Andy on the phone and he was really great to work with, they knew what our situation was, and they didn't decline our business. I believe they put their customers first and I would take the drive just to get the maintenance on my new car. Thank you again to the awesome staff at West Hills Kia (Andy, Dean, and Brian). More

I drove from Port Angeles to purchase a new Kia Soul, I received excellent service from Barry and Bob. I will be back when my children need cars and I will send everyone I know to Westhills Kia to work wit received excellent service from Barry and Bob. I will be back when my children need cars and I will send everyone I know to Westhills Kia to work with Barry and Bob. More

Had and TPMS error light, went to dealer. They found a nail, fixed for free!! Washed the car also. Great product and service. Staff is awesome. nail, fixed for free!! Washed the car also. Great product and service. Staff is awesome. More