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West Hills Kia
Bremerton, WA
718 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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718 Reviews of West Hills Kia
January 13, 2016
Best car buying experience ever Absolutely no pressure. Roy is awesome. He listened to us and helped us find what we wanted. Roy is a pro and made this car purchase easy and enjoyabl Absolutely no pressure. Roy is awesome. He listened to us and helped us find what we wanted. Roy is a pro and made this car purchase easy and enjoyable. More
by dereke
Employees Worked With
Shawn Kelley, Roy Velasquez
January 10, 2016
I bought my first newer car Josh helped me at west hills Kia and it it was a great experience. I was nervous going into it but josh made me feel comfortable right off the bat and Josh helped me at west hills Kia and it it was a great experience. I was nervous going into it but josh made me feel comfortable right off the bat and answered all my questions even when they seemed dumb. Overall the entire experience was great and I will definitely recommend the dealership and josh to a friend More
by Chelseadandliker
Employees Worked With
Josh VanRiet
January 04, 2016
Best service around! We highly recommend you check out Kia and especially Chris Rembaugh when looking to purchase or lease a new vehicle. Their service is beyond compare We highly recommend you check out Kia and especially Chris Rembaugh when looking to purchase or lease a new vehicle. Their service is beyond compare and their warranty is tops. Check it out and you won't be sorry! That's why we have come back for another Sorento! More
by SSmall
Employees Worked With
Christopher Rembaugh, Matt Wright, Roy Velasquez
December 29, 2015
New and Previously Owned Purchases Made Really Easy!! It was time to buy our daughter her first car. Roy actually found the car of her 16 year old dreams, and our checkbooks dreams too!! Roy looked and lo It was time to buy our daughter her first car. Roy actually found the car of her 16 year old dreams, and our checkbooks dreams too!! Roy looked and looked, and he found it. We decided to trade in our truck and my Husband got a New Kia Sportage and our daughter got her 2004 Jeep Liberty. Roy came in on his day off to make sure that we were taken care of, and put a big red bow on the hood of her car! That is quality customer service. Understanding how important that day was for her. It was a nice Christmas...Thanks to Roy Velasquez and all of the wonderful people a West Hills Kia. More
by Andrea S.
Employees Worked With
Roy Velasquez
December 22, 2015
Above my expectation! I can't say enough about how helpful I found Josh, ably assisted by Carl, in helping me get a car in my budget without a lot of fuss. Josh listened to I can't say enough about how helpful I found Josh, ably assisted by Carl, in helping me get a car in my budget without a lot of fuss. Josh listened to my needs and Carl made the budget work! I am grateful! More
by Absentminded buyer
Employees Worked With
JOSH VANRIET, Carl Grutzeck
November 28, 2015
Above exceeding expectations Zack jones really helped me out today finding a newer car in my price range. I ended up getting a 2013 kia rio. I love it. Zack also helped me by gett Zack jones really helped me out today finding a newer car in my price range. I ended up getting a 2013 kia rio. I love it. Zack also helped me by getting some of the best deals. I didnt think i would walk out with such a nice car and the deals i did. Thank you zack! More
by Ellysa46
Employees Worked With
Zack Jones
October 31, 2015
Great people to deal with As far as car dealerships go, this one isn't that bad. Compared to the Honda dealership next door, these people are great. We went to the Honda dealer As far as car dealerships go, this one isn't that bad. Compared to the Honda dealership next door, these people are great. We went to the Honda dealership first and it was such a typical car sleeze experience. Bounced from one guy to the next and you can't leave until you meet their manager. Ugh! I asked who the owner was and they said Rob Colon. This guy, Rob Colon, he walked by us and we tried to speak with him. What a condescending arrogant delusional guy he is. OMG he is just the prototypical narcissistic boob who is obviously overcompensating for you know what... No wonder his people act like such jerks. My husband wanted to leave but I insisted we try the KIA dealership across the street. We found the polar opposites over there. KIA treated us like human beings and their Sales Managers were all very nice. I don't know anyone who likes to look for cars on that "hill", but if you do go up there, go to the KIA dealership. Screw the Honda store, don't waste your time there!! More
by Virgi
Employees Worked With
Carl Grutzeck, Jessica Redenbaugh
October 30, 2015
Terrible, Horrible, No Good, Very Bad Dealership I happened upon Kia because the sales rep at Honda whom I had been dealing with was busy. He had already given me information on a truck, so I asked I happened upon Kia because the sales rep at Honda whom I had been dealing with was busy. He had already given me information on a truck, so I asked about it at Kia. It had not gone through any inspections yet, so I could only look at it and ride in the passenger seats. I ended up signing for it, but could not take it right away. I was told it would be ready in about four days, so they lent me a rental car. Twelve days later and after many false alarms (oh it's ready today, oh nevermind, maybe tomorrow, no today, etc), it was "ready" for me to test drive it finally and potentially pick it up. There were still many things that they did not get to, but I decided to give it a shot. On my way home, the check engine light came on and it started bucking slightly. The next morning, I took it back. I am not paying out of my ears for a broken vehicle. My wife and I had an overall awful time doing business with this dealership. I ended up going elsewhere and got a much better (newer) truck, for a much better price, with a much better rate. Kia could only get me a 9.9% rate, whereas Chevy of Issaquah got me 3.99% Don't be afraid to shop outside of Bremerton when looking for a new/used car, people! More
by N5115
Employees Worked With
Shawn Kelley, Zack Jones
October 27, 2015
Very nice experience Amazing experience. Josh from the sales team was very helpful in helping me find the right Kia that fit both my needs and budget; I was able to lease Amazing experience. Josh from the sales team was very helpful in helping me find the right Kia that fit both my needs and budget; I was able to lease a 2015 Kia Optima at a fantastic price! This was the first lease I have ever experienced and Josh made my visit a good one! Many thanks to the whole staff for being so kind and patient. More
by Penguini
Employees Worked With
Joshua VanRiet
October 26, 2015
Best car buying experience ever! Went to West Hills wanting to purchase an economical car to drive back and forth to work. Purchased a Forte and love it, great gas mileage and fun to Went to West Hills wanting to purchase an economical car to drive back and forth to work. Purchased a Forte and love it, great gas mileage and fun to drive. Salesperson was Colton Weeks, he was friendly and informative. The entire purchase process was quick and easy. I would highly recommend this dealership. More
by Skeew
Employees Worked With
Colton Weeks
