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West Hills Kia
Bremerton, WA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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714 Reviews of West Hills Kia
December 22, 2015
Above my expectation! I can't say enough about how helpful I found Josh, ably assisted by Carl, in helping me get a car in my budget without a lot of fuss. Josh listened to I can't say enough about how helpful I found Josh, ably assisted by Carl, in helping me get a car in my budget without a lot of fuss. Josh listened to my needs and Carl made the budget work! I am grateful! More
by Absentminded buyer
Employees Worked With
JOSH VANRIET, Carl Grutzeck
November 28, 2015
Above exceeding expectations Zack jones really helped me out today finding a newer car in my price range. I ended up getting a 2013 kia rio. I love it. Zack also helped me by gett Zack jones really helped me out today finding a newer car in my price range. I ended up getting a 2013 kia rio. I love it. Zack also helped me by getting some of the best deals. I didnt think i would walk out with such a nice car and the deals i did. Thank you zack! More
by Ellysa46
Employees Worked With
Zack Jones
October 31, 2015
Great people to deal with As far as car dealerships go, this one isn't that bad. Compared to the Honda dealership next door, these people are great. We went to the Honda dealer As far as car dealerships go, this one isn't that bad. Compared to the Honda dealership next door, these people are great. We went to the Honda dealership first and it was such a typical car sleeze experience. Bounced from one guy to the next and you can't leave until you meet their manager. Ugh! I asked who the owner was and they said Rob Colon. This guy, Rob Colon, he walked by us and we tried to speak with him. What a condescending arrogant delusional guy he is. OMG he is just the prototypical narcissistic boob who is obviously overcompensating for you know what... No wonder his people act like such jerks. My husband wanted to leave but I insisted we try the KIA dealership across the street. We found the polar opposites over there. KIA treated us like human beings and their Sales Managers were all very nice. I don't know anyone who likes to look for cars on that "hill", but if you do go up there, go to the KIA dealership. Screw the Honda store, don't waste your time there!! More
by Virgi
Employees Worked With
Carl Grutzeck, Jessica Redenbaugh
October 30, 2015
Terrible, Horrible, No Good, Very Bad Dealership I happened upon Kia because the sales rep at Honda whom I had been dealing with was busy. He had already given me information on a truck, so I asked I happened upon Kia because the sales rep at Honda whom I had been dealing with was busy. He had already given me information on a truck, so I asked about it at Kia. It had not gone through any inspections yet, so I could only look at it and ride in the passenger seats. I ended up signing for it, but could not take it right away. I was told it would be ready in about four days, so they lent me a rental car. Twelve days later and after many false alarms (oh it's ready today, oh nevermind, maybe tomorrow, no today, etc), it was "ready" for me to test drive it finally and potentially pick it up. There were still many things that they did not get to, but I decided to give it a shot. On my way home, the check engine light came on and it started bucking slightly. The next morning, I took it back. I am not paying out of my ears for a broken vehicle. My wife and I had an overall awful time doing business with this dealership. I ended up going elsewhere and got a much better (newer) truck, for a much better price, with a much better rate. Kia could only get me a 9.9% rate, whereas Chevy of Issaquah got me 3.99% Don't be afraid to shop outside of Bremerton when looking for a new/used car, people! More
by N5115
Employees Worked With
Shawn Kelley, Zack Jones
October 27, 2015
Very nice experience Amazing experience. Josh from the sales team was very helpful in helping me find the right Kia that fit both my needs and budget; I was able to lease Amazing experience. Josh from the sales team was very helpful in helping me find the right Kia that fit both my needs and budget; I was able to lease a 2015 Kia Optima at a fantastic price! This was the first lease I have ever experienced and Josh made my visit a good one! Many thanks to the whole staff for being so kind and patient. More
by Penguini
Employees Worked With
Joshua VanRiet
October 26, 2015
Best car buying experience ever! Went to West Hills wanting to purchase an economical car to drive back and forth to work. Purchased a Forte and love it, great gas mileage and fun to Went to West Hills wanting to purchase an economical car to drive back and forth to work. Purchased a Forte and love it, great gas mileage and fun to drive. Salesperson was Colton Weeks, he was friendly and informative. The entire purchase process was quick and easy. I would highly recommend this dealership. More
by Skeew
Employees Worked With
Colton Weeks
October 13, 2015
Bryce Robinson was great I love my Kia Soul, have had it for 10 months now. What's hard is not putting so many miles on it because I love driving it so much. It's also great p I love my Kia Soul, have had it for 10 months now. What's hard is not putting so many miles on it because I love driving it so much. It's also great peace of mind to have the extensive warranty, not that I've had to use it for anything. I also highly recommend buying the service plan for three years. It's convenient, saves money, services only Kias, and they report directly to carfax for you. Bryce Robinson provided very prompt service, having us driving away in our Kia Soul within a couple of hours. We still keep in touch on Facebook and I like seeing what his young family is up to. I hope his employers will help him get into his own Kia soon. More
by lovemykia
Employees Worked With
Bryce Robinson
October 11, 2015
The art of car dealerships I have always been leery of car salesmen/dealerships. But after visiting West Hills KIA, they made all of my fears go away. My salesmen Chris B. got m I have always been leery of car salesmen/dealerships. But after visiting West Hills KIA, they made all of my fears go away. My salesmen Chris B. got me such a great deal, that I went back and bought another new car this year. I wanted a pickup truck (Dodge) and I went back to West Hills KIA, and sure enough, Chris B. came through again and now I own a great pick up. More
by paulkbri
Employees Worked With
Christopher Beeler
August 11, 2015
Very friendly and very helpful. Friendly Casey Parks showed me several KIA cars. After driving the OPTIMA, I fell in love with the car and just had to buy it. Friendly Casey Parks showed me several KIA cars. After driving the OPTIMA, I fell in love with the car and just had to buy it. More
by Singer, Rita
Employees Worked With
Casey Parks, Jessica Redenbaugh, Zack Jones
May 14, 2015
stress-free first time buyer!! I absolutely loved my experience with KIA when I went to buy my first car, since I have never done that, I was very nervous, and extremely stressed. A I absolutely loved my experience with KIA when I went to buy my first car, since I have never done that, I was very nervous, and extremely stressed. All of that was gone within the first ten minutes. My salesman, Roy made me feel extremely comfortable, and answered all of my questions and more and Everyone there made it feel like Id had been there many times. The dealership is extremely clean and a very nice environment, especially the perk of a nice hot coffee. I have no doubt in my mind, that I would go anywhere else for my car needs! Plus, they have followed up with me to see how I am enjoying my new car and they really have shown how much they care about their customers . It is not just face value . :) More
by Abbiek
Employees Worked With
Zack Jones, Roy Velasquez
