West Hills Kia

Best Buying Experience Ever I came into the dealership thinking I would just get my Sedona fixed. I had backed into my garage and broke the driver's side mirror. I had seen the I came into the dealership thinking I would just get my Sedona fixed. I had backed into my garage and broke the driver's side mirror. I had seen the Sportage out on the road and rather fancied the new look. Our needs had changed since we had leased the Sedona, I asked if I could get into a Sportage. From the get go, Roy V. was the most understanding and knowledgeable guy ever! He showed me all the features and how they worked. I wanted that car! We went for a test drive and I was sold! Thank you, Roy. Everyone there at the dealership are so friendly and helpful! Irene Dulin More

excellent customer service Roy Velasquez is not the pushy sales type. He showed us the cars we were interested in with out trying to up-sale. Thanks Roy! Roy Velasquez is not the pushy sales type. He showed us the cars we were interested in with out trying to up-sale. Thanks Roy! More

Bless My Soul and West Hills Kia! Beautiful facility! Friendly folks. Cowboy Roy Velasquez made it so easy. He offered great follow up. This is my very first new car purchase. Roy made Beautiful facility! Friendly folks. Cowboy Roy Velasquez made it so easy. He offered great follow up. This is my very first new car purchase. Roy made it simple by explaining things clearly; providing honest info; and helping negotiate a fair price. Thanks Roy and West Hills Kia staff! More

The best car buying experience ever! First off, Heather went over and above the call of duty to arrange for a baseplate tow package to be included in the price of the vehicle before I First off, Heather went over and above the call of duty to arrange for a baseplate tow package to be included in the price of the vehicle before I ever arrived at the dealership. Thank you so much Heather! Next, when I arrived I was cheerfully greeted by Roy, the most helpful car salesman, that patiently showed me the vehicles I desired to look at and test drive. Thank you so much Roy! Followed up by Matt, the finance guy, who helped me finish up the paperwork and get me out of the door in record time. Thank you so much Matt! The barista there was most helpful as well but I do not recall her name but thank you for the delicious coffee drink she made me! And thank you all for having a jovial environment there in which to visit! More

BEST CAR BUYING EXPERIENCE OF MY LIFE !!!! I HIGHLY RECOMMEND that you give the staff at WEST HILLS KIA, an opportunity to work with you in the purchase of a new or used vehicle!! I did not I HIGHLY RECOMMEND that you give the staff at WEST HILLS KIA, an opportunity to work with you in the purchase of a new or used vehicle!! I did not have reliable transportation and desperately needed a used car. Let me say this before I go on. I have purchased many cars over the years and have come to hate, no, despise the prospect of the hassle, the haggling, while the offers go from where I am to an unknown "offer wizard" which wastes an enormous amount of unproductive time. Then after the final offer, into financing you go. this is where you really get screwed. If you have been there, you know. Say "Yeah" Bro. Didn't happen at West Hills Kia. There were challenges which I knew about before, Roy Velaquez (very knowledgeable and personable) worked on finding an appropriate vehicle, while Carl and Shawn (both also knowledgeable,personable, and tenacious) secured financing. Although that was easy to say, these guys worked diligently and did not give up! They worked through challenge after challenge and did secure financing!!! I had planned on getting a cheap, high mileage, OLD car for a low price. I am now the very happy owner of a 2015 Mitsubishi, low miles, VERY FAIR PRICE!! I Highly recommend that you visit Joe.Velasquez and let him help you select a car. Then meet Carl and Shawn if you need financing help. Mike M. . More

Loving the Soul You can't beat the professionalism of the people at this dealership. I dealt with Roy for the purchase of a new Soul. Roy had in-depth knowledge of al You can't beat the professionalism of the people at this dealership. I dealt with Roy for the purchase of a new Soul. Roy had in-depth knowledge of all of the workings of the Soul and was able to instruct me on the use of all of the different controls. He was always friendly and courteous. He greeted me each time that I came into the store. I initially met with Heather and she was very pleasant and courteous to deal with. I don't think you can beat the dealership! The Finance Mgr, Matt, did a great job in explaining all of the documents and answered all of my questions so that I could understand what I was dealing with. Congrats to the above people that I dealt with. More

LOVE my Kia! I came in for routine service. While getting my free latte, I was greeted by the upgrade manager who introduced me to her program. No sales tactics, I came in for routine service. While getting my free latte, I was greeted by the upgrade manager who introduced me to her program. No sales tactics, just raised the possibility of getting a new car for less than I was currently paying. One thing led to another and I wound up letting my sweet little 2012 Forte, which I love, go for a new 2016 Forte in the color I REALLY wanted in the first place. AND, truly, for less a month than I was paying. EVERYONE was outstanding- from the second I walked in the door. Thank you all. Roy Velasquez is a gem. More

Sales review Excellent experience with all personnel we came in contact with. Roy was professionall, knowledgeable, friendly and extremely helpful with all our que Excellent experience with all personnel we came in contact with. Roy was professionall, knowledgeable, friendly and extremely helpful with all our questions and concerns. The buying process was about as painless as possible. We got a beautiful vehicle at a fair price. Thanks to everyone at West Hills KIA. More

Happy customer This was my first visit, got a good deal and a fair trade-in value. Came away with new car, full tank of gas. Thanks This was my first visit, got a good deal and a fair trade-in value. Came away with new car, full tank of gas. Thanks More

Finding My Car A very pleasant experience from beginning to end. Friendly, knowledgeable people with the attitude to give you the best result possible in choosing th A very pleasant experience from beginning to end. Friendly, knowledgeable people with the attitude to give you the best result possible in choosing the right vehicle for you. More