West Hills Kia

BEST CAR BUYING EXPERIENCE OF MY LIFE !!!! I HIGHLY RECOMMEND that you give the staff at WEST HILLS KIA, an opportunity to work with you in the purchase of a new or used vehicle!! I did not I HIGHLY RECOMMEND that you give the staff at WEST HILLS KIA, an opportunity to work with you in the purchase of a new or used vehicle!! I did not have reliable transportation and desperately needed a used car. Let me say this before I go on. I have purchased many cars over the years and have come to hate, no, despise the prospect of the hassle, the haggling, while the offers go from where I am to an unknown "offer wizard" which wastes an enormous amount of unproductive time. Then after the final offer, into financing you go. this is where you really get screwed. If you have been there, you know. Say "Yeah" Bro. Didn't happen at West Hills Kia. There were challenges which I knew about before, Roy Velaquez (very knowledgeable and personable) worked on finding an appropriate vehicle, while Carl and Shawn (both also knowledgeable,personable, and tenacious) secured financing. Although that was easy to say, these guys worked diligently and did not give up! They worked through challenge after challenge and did secure financing!!! I had planned on getting a cheap, high mileage, OLD car for a low price. I am now the very happy owner of a 2015 Mitsubishi, low miles, VERY FAIR PRICE!! I Highly recommend that you visit Joe.Velasquez and let him help you select a car. Then meet Carl and Shawn if you need financing help. Mike M. . More

Loving the Soul You can't beat the professionalism of the people at this dealership. I dealt with Roy for the purchase of a new Soul. Roy had in-depth knowledge of al You can't beat the professionalism of the people at this dealership. I dealt with Roy for the purchase of a new Soul. Roy had in-depth knowledge of all of the workings of the Soul and was able to instruct me on the use of all of the different controls. He was always friendly and courteous. He greeted me each time that I came into the store. I initially met with Heather and she was very pleasant and courteous to deal with. I don't think you can beat the dealership! The Finance Mgr, Matt, did a great job in explaining all of the documents and answered all of my questions so that I could understand what I was dealing with. Congrats to the above people that I dealt with. More

LOVE my Kia! I came in for routine service. While getting my free latte, I was greeted by the upgrade manager who introduced me to her program. No sales tactics, I came in for routine service. While getting my free latte, I was greeted by the upgrade manager who introduced me to her program. No sales tactics, just raised the possibility of getting a new car for less than I was currently paying. One thing led to another and I wound up letting my sweet little 2012 Forte, which I love, go for a new 2016 Forte in the color I REALLY wanted in the first place. AND, truly, for less a month than I was paying. EVERYONE was outstanding- from the second I walked in the door. Thank you all. Roy Velasquez is a gem. More

Sales review Excellent experience with all personnel we came in contact with. Roy was professionall, knowledgeable, friendly and extremely helpful with all our que Excellent experience with all personnel we came in contact with. Roy was professionall, knowledgeable, friendly and extremely helpful with all our questions and concerns. The buying process was about as painless as possible. We got a beautiful vehicle at a fair price. Thanks to everyone at West Hills KIA. More

Happy customer This was my first visit, got a good deal and a fair trade-in value. Came away with new car, full tank of gas. Thanks This was my first visit, got a good deal and a fair trade-in value. Came away with new car, full tank of gas. Thanks More

Finding My Car A very pleasant experience from beginning to end. Friendly, knowledgeable people with the attitude to give you the best result possible in choosing th A very pleasant experience from beginning to end. Friendly, knowledgeable people with the attitude to give you the best result possible in choosing the right vehicle for you. More

Best car buying experience ever Absolutely no pressure. Roy is awesome. He listened to us and helped us find what we wanted. Roy is a pro and made this car purchase easy and enjoyabl Absolutely no pressure. Roy is awesome. He listened to us and helped us find what we wanted. Roy is a pro and made this car purchase easy and enjoyable. More

I bought my first newer car Josh helped me at west hills Kia and it it was a great experience. I was nervous going into it but josh made me feel comfortable right off the bat and Josh helped me at west hills Kia and it it was a great experience. I was nervous going into it but josh made me feel comfortable right off the bat and answered all my questions even when they seemed dumb. Overall the entire experience was great and I will definitely recommend the dealership and josh to a friend More

Best service around! We highly recommend you check out Kia and especially Chris Rembaugh when looking to purchase or lease a new vehicle. Their service is beyond compare We highly recommend you check out Kia and especially Chris Rembaugh when looking to purchase or lease a new vehicle. Their service is beyond compare and their warranty is tops. Check it out and you won't be sorry! That's why we have come back for another Sorento! More

New and Previously Owned Purchases Made Really Easy!! It was time to buy our daughter her first car. Roy actually found the car of her 16 year old dreams, and our checkbooks dreams too!! Roy looked and lo It was time to buy our daughter her first car. Roy actually found the car of her 16 year old dreams, and our checkbooks dreams too!! Roy looked and looked, and he found it. We decided to trade in our truck and my Husband got a New Kia Sportage and our daughter got her 2004 Jeep Liberty. Roy came in on his day off to make sure that we were taken care of, and put a big red bow on the hood of her car! That is quality customer service. Understanding how important that day was for her. It was a nice Christmas...Thanks to Roy Velasquez and all of the wonderful people a West Hills Kia. More