West Hills Kia

A dealership that actually answered the phone. Tried another Kia dealer in Tacoma and they never called me back to schedule my service. West Hills Kia went above and beyond! Thank you West Hill Ki Tried another Kia dealer in Tacoma and they never called me back to schedule my service. West Hills Kia went above and beyond! Thank you West Hill Kia! More

It was easy to make an appointment and the service was great. I received a copy if the complimentary service check and everything was explained with no pressure to have the work done now. Will definitel great. I received a copy if the complimentary service check and everything was explained with no pressure to have the work done now. Will definitely go back. More

Very fast and friendly. Would recommend to my friends and family. Never have an issue. Would recommend to my friends and family. Never have an issue. More

The service reps at West Hills KIA are always attentive, cheerful, and very helpful. The communication is prompt, the lounge is comfortable, and the cafe coffee and food is very good. Time passes quickly w cheerful, and very helpful. The communication is prompt, the lounge is comfortable, and the cafe coffee and food is very good. Time passes quickly while I’m waiting in such a friendly atmosphere. More

Dylan helper having a stress free car buying experience. He didn’t rush decisions, and helped getting the most accurate information. He didn’t rush decisions, and helped getting the most accurate information. More

Thoroughly enjoyed the car buying experience. Me and my wife watched numerous videos on YouTube about how to deal with car salespeople and how they try to talk you into paying more than necessary Me and my wife watched numerous videos on YouTube about how to deal with car salespeople and how they try to talk you into paying more than necessary for a car. Never encountered any of the issues those videos talk about. Our two salespeople (Haley and Dylan) were very personable without losing their professionalism. Dylan did a really good job dealing with my 10 year old sons off the wall questions and conversation. Both of them went out of their way to answer all of our questions about the van we wanted (They didn't have one at the time). A week after our first meeting, Haley remembered us and immediately had Dylan called us to tell us another dealer requested a trade of one of their vans for the very model we were looking for. We dropped everything and drove the 60+ miles from our house to Bremerton to see and test drive the van. We loved it bought it that evening. We were very pleased with the service we received. We would definitely recommend this dealership to a friend or family member Thank you for the wonderful service. Jeff More

I always get excellent customer service at West Hills Kia. Since they had a small issue with the computer system, they gave me the option to wait or reschedule. I waited and to my surprise, the work was Kia. Since they had a small issue with the computer system, they gave me the option to wait or reschedule. I waited and to my surprise, the work was done quicker than I expected. Your time is truly valued at this dealer. More

reliable service at WestHills Kia and impeccable facility. Work was completed in the time as promised. facility. Work was completed in the time as promised. More

I had an amazing appointment. Andrea, the service person was great and detailing everything for me on what they did. Andrea, the service person was great and detailing everything for me on what they did. More

Lacey the service rep was very knowledgeable about cars and is a wonderful employee. She was prompt and telling me the car was ready and informed me with detailed information about the condition of the ca and is a wonderful employee. She was prompt and telling me the car was ready and informed me with detailed information about the condition of the car. Give her a bonus!!! More