West Hills Kia

Friendly, efficient, nice experience. Staff was accommodating and helpful. Need 5 more words I guess. Staff was accommodating and helpful. Need 5 more words I guess. More

My experience West hills Kia was good. I took my car for my warranty and they did a detail service check on my car and I had them do a couple of other things. The staff was polite. My wait I took my car for my warranty and they did a detail service check on my car and I had them do a couple of other things. The staff was polite. My wait time was about an hour and a half which seem to go pretty quick. Maekayla, kept me in formed with my car during the whole process I was there. More

I searched online for Kia dealer reviews and found West Hills Kia to have the most consistent positives over a long period. After reading reviews I called and asked for Blake because he was mentioned many Hills Kia to have the most consistent positives over a long period. After reading reviews I called and asked for Blake because he was mentioned many times in a positive fashion. I did not regret my choice of Blake as my sales representative; he was upfront and superb from start to finish in helping me secure the vehicle I wanted. They did not have the exact model in stock so with Blake's help I created an order online and sent it to him. The majority of my communications with Blake were via (many) emails and he was always quick to respond to my "twenty questions" in a pleasant, patient, and professional manner. Though he told me it could take as much as 3-6 months to get my vehicle, it arrived in only 5 weeks so I was quite pleased. When I took delivery, even though the dealership was hopping busy, Blake took all the time I wanted to go over the vehicle's features before I left, and he has made followup contacts with me including providing Kia sources for me to learn more about the vehicle's features. I also want to mention that the finance manager, Cody, was pleasant and professional throughout the final paperwork process. Cody explained all of my options thoroughly and without undue pressure accepted my product decisions. My prior experiences with finance persons have been less than enjoyable; not the case at West Hills Kia. Everyone I came in contact with were pleasant and hospitable; I would buy from this dealer again if the need arose. More

Professional and courteous experience. Very efficient and considerate of customer wait times. Very comfortable accommodations while waiting. Very efficient and considerate of customer wait times. Very comfortable accommodations while waiting. More

Work was done great and efficiently, and for less than I thought would be. Great customer service. thought would be. Great customer service. More

Excellent service best in the northwest would not go anywhere else for work on my Niro anywhere else for work on my Niro More

Jose was very informative and knew all about the questions I asked. Very pleasant to work with questions I asked. Very pleasant to work with More

Welcoming, friendly and great customer service. They know what they’re doing always an amazing service They know what they’re doing always an amazing service More

Friendly, low pressure sales with no dealer markup. Stephen Taylor was great to work with! Stephen Taylor was great to work with! More

Jason and all of the people involved with our purchase were excellent. Would return to purchase another car. were excellent. Would return to purchase another car. More