West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Drivers side mirror needed to be replaced. New mirror Drivers side mirror needed to be replaced. New mirror installed properly and painted was ready by my agreed pick up date but inside of mirror housin Drivers side mirror needed to be replaced. New mirror installed properly and painted was ready by my agreed pick up date but inside of mirror housing, behind glass, not painted completly, is noticeable when mirror adjusted for driving position. More

Hoang went above and beyond to get me in my brand new dodge dart. He is a really smart and laid back guy which made me want the car even more. He went and found the exact car I wanted and was never pushy dodge dart. He is a really smart and laid back guy which made me want the car even more. He went and found the exact car I wanted and was never pushy or anything. I would defiantly come back and get a car from him and would recommend him to anyone. He's my dude and I am very grateful he was my sales man. Thanks Hoang!!! More

From the initial internet/email contact to the moment I drove my new jeep off the lot this was by far the best experience I've ever had purchasing a new vehicle. Way to go Steve Stonehouse and Doan! drove my new jeep off the lot this was by far the best experience I've ever had purchasing a new vehicle. Way to go Steve Stonehouse and Doan! More

My husband and I were so glad we went to Doan Dodge to purchase our vehicle. We love the " Journey" that we purchased and our sales person, John Schneider was just a pleasure to deal with. He knew what purchase our vehicle. We love the " Journey" that we purchased and our sales person, John Schneider was just a pleasure to deal with. He knew what he was talking about when it came to the vehicles, and we got a great deal. Thanks again John, and Doan Dodge. More

We had a great purchasing experience at Doan. John Schneider was super at handling the transaction for us. He was very straight forward and not pushy at all. Everything went so smooth. We love our n Schneider was super at handling the transaction for us. He was very straight forward and not pushy at all. Everything went so smooth. We love our new Chrysler Town and Country. John took lots of time showing us all of the features of our van. I would recommend Doan and John Schneider to anyone. More

I had a great experience at Doan dodge with Steve Stonehouse. He worked with me to find the perfect car for me that fit all my needs and wants. I would defiantly recommend him to my friends and famil Stonehouse. He worked with me to find the perfect car for me that fit all my needs and wants. I would defiantly recommend him to my friends and family in the future. More

We have purchased multiple challengers from this dealership. We were in the market for a Nissan nv cargo van but soon got turned onto the Mercedes Benz sprinter which we then took instead. Ended up dealership. We were in the market for a Nissan nv cargo van but soon got turned onto the Mercedes Benz sprinter which we then took instead. Ended up being exactly what we wanted and is working out great. More

What a nice experience! No high pressure sales. You folks work together as a well oiled team. John with assistance from Dan were just a delight to work with. Fresh hot coffee, my wife and I treated w folks work together as a well oiled team. John with assistance from Dan were just a delight to work with. Fresh hot coffee, my wife and I treated well. No request of our's was too much. The head sales mgr "John" was really great as was the financial person. Thank you all at Doan. We have been driving a Honda Civic Hybrid for 4 years, and I am a 100% buy american person. We are so glad to be in an American product again. Your products just like "Apple" products sell themselves. Touch a Chrysler product and you must have it. Best value and features of any auto brand on the market. Thank you Chrysler, stay strong and continue to build great products as I want my next purchase to also be a Chrysler. More

My husband and I have have bought 7 vehicles from Steve Stonehouse and will continue to do so. He takes the time with each one of us to make sure we are happy with our new vehicles and will do whatever is Stonehouse and will continue to do so. He takes the time with each one of us to make sure we are happy with our new vehicles and will do whatever is needed to make us happy. I recently was not happy with a vehicle I had purchased a year and half ago (too small) and came back to Steve and was very impressed with what I was able to trade in for (Dodge Avenger), also my husband traded his vehicle at the same time and also bought a new Wrangler. Steve really takes the time and understands what your needs are. We will always recommend Steve to anyone who is in the market for a new vehicle. James and Shirley Anselm More

The experience my brother and i had was very professional. Everybody we had a conversation with, were very detailed and friendly. Especially sami ansari, i have never met a salesman that nice be professional. Everybody we had a conversation with, were very detailed and friendly. Especially sami ansari, i have never met a salesman that nice before, we felt very welcome. Even with less than 7 months working there it felt like he has been there for a long time, very seasoned. If i had my own dealership he would be what i would model an employee after. Great job sami great experience THANKYOU More