West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Tested out a couple cars before coming to DOAN and didn’t care for their style of selling. Tom came out and was very friendly, not pushy and was there to help me find what I really wanted. This experience wa care for their style of selling. Tom came out and was very friendly, not pushy and was there to help me find what I really wanted. This experience was my favorite of them all. I was particularly pleased that DOAN hires veterans, coming from a military family. Keep up the good work DOAN, it’s only been a day an I’ve already recommended Tom to a handful of people looking for new vehicles. More

The Salesman Mr. Arnold was very good at his job. He was very easy to talk to, and he took his time to explain everything I needed to know about how my jeep works. He went over features with me about three very easy to talk to, and he took his time to explain everything I needed to know about how my jeep works. He went over features with me about three or four times to make sure that I was comfortable with everything. He was very polite and professional in his duties as a salesman. I would be very happy to send someone to him to purchase a vehicle. I'd rate him 100% for a job well done. More

Great Salesman did not oversell Great price great atmosphere clean smart looking store Joh did a great job of shoeing all the features of the car even set up our cell phones for us atmosphere clean smart looking store Joh did a great job of shoeing all the features of the car even set up our cell phones for us More

Johnny D consistently makes our experienced the best. He is conscious of our time and works with us to understand our needs, then helps us determine what is best for us. We have the utmost respect for John is conscious of our time and works with us to understand our needs, then helps us determine what is best for us. We have the utmost respect for Johnny D and the way that he works with us as customers. He is professional and extremely knowledegable. We consistently trust his recommendations. We love working with him and will continue to come back to Doan Dodge in the future because of him. Thank you, The Sweet's More

Staff was friendly, helpful, honest, and appreciative of my business. Low pressure atmosphere and felt as though they worked hard to save me as much as they could. Went above and beyond to secure the vehicl my business. Low pressure atmosphere and felt as though they worked hard to save me as much as they could. Went above and beyond to secure the vehicle I wanted quickly when they didn't have it in stock. Hoang made the process very simple and I would recommend him to any of my friends or family. More

Hello, I have given this rating because I was Hello, I have given this rating because I was completely satisfied with my purchase, my sales person, and the dealership. Tom was extremely helpful Hello, I have given this rating because I was completely satisfied with my purchase, my sales person, and the dealership. Tom was extremely helpful, he took his time, and was very thorough. Every member of staff that I came in contact with was kind, and pleasant to me, as well as my family. I have recommended Tom Tantalo and this dealership to family and friends, and will continue to do so! Tina N. Latimer More

Jeff was very helpful and went above and beyond for my family and I. On the other hand, the very next day after delivery, I handed very important paperwork to the man who (after a few minutes and quite family and I. On the other hand, the very next day after delivery, I handed very important paperwork to the man who (after a few minutes and quite a few sales guys walked right by, with no acknowledgment), and it was never handed to Jeff. I am concerned because that was an important document and it was misplaced. Plus I drove all the way in, 30 minutes in the rain to get it there for Jeff the next day. He did not want a faxed copy, so I drove it in. None the less, I ended up scanning the document and emailing to Jeff anyways. Who cares if I drove an hour round trip with a 2 year old. More

My son had just purchased a new car from Doan and highly My son had just purchased a new car from Doan and highly recommended his salesperson. It was time for me to turn in my leased car and either lease o My son had just purchased a new car from Doan and highly recommended his salesperson. It was time for me to turn in my leased car and either lease or purchase another. I was very pleased with Hoang when we met. I did lease a car and he was very informative and covered everything I needed to know. He didn't rush me, and he has a great sense of humor. I'd highly recommend Doan and Hoang. More

I went in to Doan needing help purchasing a car with really bad credit. They helped me find the right vehicle along with an extra warranty that I needed so desperately. They took care of my previous loa really bad credit. They helped me find the right vehicle along with an extra warranty that I needed so desperately. They took care of my previous loan along with helping me build my credit back. Jeremy Ingrassia and Jon Frase worked together to make all that possible. I appreciate everything that they both did. I highly recommend anyone to go to this dealership. Thank you both for everything you did. Sincerely Lori Dentino-Hecht More

The sale was quick and easy. Went to the dealership John noticed us we talked numbers and varieties of vehicles and the next day I went home with a brand new van for a great price! :) Very satisfied! noticed us we talked numbers and varieties of vehicles and the next day I went home with a brand new van for a great price! :) Very satisfied! More