West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

First I would like Thank Steve for his help and patience. First I would like Thank Steve for his help and patience. He made us feel like he was wearing our shoes, he listened to our needs and problems in wha First I would like Thank Steve for his help and patience. He made us feel like he was wearing our shoes, he listened to our needs and problems in what we wanted in a new vehicle as far as price ,color and options. Steve walked us step by step though the buying process,rebates vehicle warranties,financing, He knew it all and what he did not he got the answers right away .P.S I haven,t bought a new vehicle in along time because problems with sales persons.Thanks Steve for being you and and doing a Great job. More

Everyone at dealership was SUPER friendly, and my salesman John was honest, helpful, and extremely knowledgeable about my new car and all the features! Would definitely recommend buying a car from t salesman John was honest, helpful, and extremely knowledgeable about my new car and all the features! Would definitely recommend buying a car from this dealership and this salesman. More

It was a pleasure to work with Johnny Dipasquale in buying my new Jeep Grand Cheroke! He worked diligently to find a vehicle that had all the options I requested, he negotiated a very reasonable price, buying my new Jeep Grand Cheroke! He worked diligently to find a vehicle that had all the options I requested, he negotiated a very reasonable price, he was very knowledgeable about all vehicle features and functionality, and he was extremely helpful in dealing with my existing vehicle. Overall, Johnny is a gem! Thanks for everything! Patty Yahn-Urlaub A very satisfied new customer! More

My family referred us to Johnny because they have all had an amazing experience with him. Our experience was amazing as well! He went above and beyond what we expected him to do and truly had our best intere an amazing experience with him. Our experience was amazing as well! He went above and beyond what we expected him to do and truly had our best interest in mind! He never made us feel pressured like most salesmen do, it was like working with a long time friend. He even offered to watch our 6 month old son so my husband and I could test drive our new car together! If your looking for a new car and a great experience Johnny D is your guy! We want to thank him so much for everything!! It is much appreciated!!! More

I was very happy with the process of buying my vehicle at Doan. Tom was pleasant to work with and the few concerns I had were taken care of right away. I would highly recommend going to Doan to buy a vehic Doan. Tom was pleasant to work with and the few concerns I had were taken care of right away. I would highly recommend going to Doan to buy a vehicle. George in finance was also very friendly and easy to work with. More

I originally came to Doan looking for a Jeep, but then I came across the Dodge Journey Blacktop that caught all my attention. From this point on I knew exactly what I wanted. Doug was not only approachable, came across the Dodge Journey Blacktop that caught all my attention. From this point on I knew exactly what I wanted. Doug was not only approachable, but also so outgoing which made this whole process unforgettable. He was very knowledgeable about the vehicle and interactive with keeping me up to date. I could not have asked for a better sales man to share my first car buying experience with, he was amazing! More

My wife and I were greeted with professionalism. We were treated like we knew the dealership for ever. Our sales consultant was great, he also listened to our payment maximum that we could afford and met ou treated like we knew the dealership for ever. Our sales consultant was great, he also listened to our payment maximum that we could afford and met our request. We would recommend anyone to this dealership for a purchase of a new or used vehicle. More

I cannot even begin to explain how complicated my situation was - there were times when I felt bad for Sami for having to deal with me ! He was always so nice even when I was getting stressed out and situation was - there were times when I felt bad for Sami for having to deal with me ! He was always so nice even when I was getting stressed out and him and his manager literally bent over backwards to get me into the car I loved and at a great price. He never gave up on making sure I got what I needed. I cannot say enough nice things about him. Because of my recent experience, I will be coming to this dealership for all my car needs from now on. Highly highly recommended. More

I am a repeat customer to Doan and I came in curious about a Dodge Dart and I worked with Cory. He worked hard to get me a price that I couldn't refuse and I ended up getting a brand new Dart (I had onl about a Dodge Dart and I worked with Cory. He worked hard to get me a price that I couldn't refuse and I ended up getting a brand new Dart (I had only planned to buy used) with a warranty for less than $50 more a month. A great deal all around. I will be coming back to Doan and have been referring friends to go there too. Great Job :) More

Had a very pleasant experience at DOAN most of which was attributed to the professionalism and friendliness of Tom Tantalo. I was very impressed with his sales approach. He was not pushy at all and kept m attributed to the professionalism and friendliness of Tom Tantalo. I was very impressed with his sales approach. He was not pushy at all and kept my interests at the forefront throughout the entire process. Also I was very impressed with his follow-up and communication to make sure the delivery process went smoothly as I live over an hour away from the dealership. I will certainly recommend Tom to family and friends. Thank you for a wonderful experience! More