West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Highly Recommend Johnny D! I had an exceptional buying experience at Doan with Johnny D. He made the car buying experience enjoyable and easy! I was not looking forward to buyin I had an exceptional buying experience at Doan with Johnny D. He made the car buying experience enjoyable and easy! I was not looking forward to buying a car after dealing with some less than stellar sales consultants, but Johnny made this a positive experience. He was very low pressure and went above and beyond for me. He never made me feel pressured and instead just told me my options and let me decide for myself. I am absolutely thrilled with my Jeep purchase and thank Johnny for making this possible. My husband and I will be back next year to work with Johnny again to get my husband a Jeep. If you are looking for a vehicle and want honesty, amazing service, and no pressure, which can be hard to find in the car industry... go see Johnny! He will do whatever he can to help you and ensure that you are in the car of your dreams! More

Sales Rep was Great I don't write reviews -- but the sales representative at this place was great. From the moment We walked in the door to the time we drove away, this g I don't write reviews -- but the sales representative at this place was great. From the moment We walked in the door to the time we drove away, this guy was on it. He was instantly friendly and instantly interested in what we wanted. And, he did everything from help with the financing, to show us how everything on the new car worked to even putting on the license plates. He's a young guy, with several years experience though, so I think he'll be around awhile. If you are looking for a car go to Doan and ask for this guy. He made what could have been an unpleasant experience into a great one. More

My family and would like to extend our sincere gratitude to John DiMartino. We came in with a difficult situation and did not expect to be able to buy anything, let alone a new car. John's patients an to John DiMartino. We came in with a difficult situation and did not expect to be able to buy anything, let alone a new car. John's patients and creativity enabled us to walk out with a deal that not only suited our budget, but the new car we really wanted. John great job!! I will be back in e few months for my son to get a car. More

Fast same day Purrchase Hi i was interested in Buying a New 2014 R/T Challenger, upon doing research and locating a Car i liked i contacted Doan dodge by phone, talked with D Hi i was interested in Buying a New 2014 R/T Challenger, upon doing research and locating a Car i liked i contacted Doan dodge by phone, talked with Doug several times and told him what i wanted to pay and had cash down, after very little haggling i went in to the dealership, filled out the forms and returned a few hrs later to pick up the car. buying a Vehicle should be this easy with No Games or BS. More

Best Car Buying Experience! My wife and I went here to lease a new Jeep Cherokee. Not only was the atmosphere of the dealership friendly and pleasant, Tom and John went above and My wife and I went here to lease a new Jeep Cherokee. Not only was the atmosphere of the dealership friendly and pleasant, Tom and John went above and beyond to make our experience the best! I would recommend anyone looking for a new or used vehicle to go to Doan and ask for these guys. Friendly and professional are two of the many great traits they possess and will be glad to help you get in a great vehicle for a great price! More

Overall experience working with Doug Catlin at Doan was great. He explained all features of the vehicle and made sure all our questions were answered. He wasn't aggressive with the sale like sales people great. He explained all features of the vehicle and made sure all our questions were answered. He wasn't aggressive with the sale like sales people at other dealerships I've dealt with. He understood when we wanted to think about the first offer presented. He was able to get us a great deal on a 2014 Cherokee and we love it. Would highly recommend Doug and Doan to any family or friends looking to buy a Jeep. More

Tom made leasing a new car very easy. He was available through email and he made regular calls. We are very satisfied with the jeep and very thankful for having Tom as our car dealer. through email and he made regular calls. We are very satisfied with the jeep and very thankful for having Tom as our car dealer. More

The most important thing to me is that Johnny made me feel a part of the car buying (leasing) experience. I never once felt pressure to get a vehicle or a feature. Both Johnny and George made it clear fr feel a part of the car buying (leasing) experience. I never once felt pressure to get a vehicle or a feature. Both Johnny and George made it clear from the very beginning that my thoughts and opinions did matter in the process and that I wasn't just viewed as a commission. They made leasing my current vehicle fun and enjoyable! More

Sami Ansari was our salesman and from the beginning was very helpful in our questions and concerns and we never felt intimidated. The vehicle we wanted was not in stock so we felt we would have to go some very helpful in our questions and concerns and we never felt intimidated. The vehicle we wanted was not in stock so we felt we would have to go somewhere else but Sami assured us he would make every effort to locate and deliver it to us and sure enough he did. Our initial credit check did not go as planned :( go figure and we felt as though we would not be able to purchase this vehicle but after some shopping around the finance guy did find us a deal that was beneficial to both parties giving the circumstances. All in all it was good experience and they did make us feel that customer loyalty and appreciation was very important to them. I would very much recommend this dealership and especially Sami who was so very helpful. More

I HAVE PURCHASED/LEASED PREVIOUS NEW VEHICLES HERE AT DOAN AND HAD SERVICE ON THEM AS WELL. OUR EXPERIENCE WITH PURCHASING A USED VEHICLE FOR OUR MOM WAS FANTASTIC FROM START TO FINISH. TOM TOOK THE TI DOAN AND HAD SERVICE ON THEM AS WELL. OUR EXPERIENCE WITH PURCHASING A USED VEHICLE FOR OUR MOM WAS FANTASTIC FROM START TO FINISH. TOM TOOK THE TIME TO EXPLAIN EVERY DETAIL AND WORKED DILIGENTY WITH US TO OBTAIN AN AGREEABLE PRICE. HE TOOK CARE OF EVERY DETAIL SO THERE WASN'T MUCH TO WORRY ABOUT . HE WENT OVER AND ABOVE WHAT I HAD EXPECTED FOR A USED CAR TRANSACTION; MAKING THE ENTIRE PROCESS EVEN PLEASURABLE . THE EXTRA SPECIAL THANK YOU CARDS LEFT IN THE CAR WERE A SURPRISE AND VERY MUCH APPRECIATED. EVEN THOUGH HE WAS NOT ABLE TO BE PRESENT WHEN WE PICKED UP THE CAR, HE MADE SURE WE WERE ASSISTED BY ANOTHER CAPABLE SALESMAN. WE BELEIVE WE HAVE AN EXCELLENT VALUE WITH THE VEHICLE WE PURCHASED. I'LL CERTAINLY BE BACK WHEN THE TIME COMES TO SHOP FOR A NEW VEHICLE. More