West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Very enjoyable and satisfying. When I saw the new 2017 Pacifica, I fell in love with its looks. I had bought two previous Dodge Caravans from Steve. It is still a very satisfying, When I saw the new 2017 Pacifica, I fell in love with its looks. I had bought two previous Dodge Caravans from Steve. It is still a very satisfying, informative and fun experience and that says a lot for buying a car. Since my van was special order, he would text me every step of the way, letting me know where it was and what was happening. In the end, we had established a comfortable relationship and had a few laughs. Thanks Steve for all you have done in the past and now. We'll be back! More

No problems Very knowledgeable salesman. No pressure. Gave me more than I expected for my truck and met my request for a payment on my lease. Overall good experi Very knowledgeable salesman. No pressure. Gave me more than I expected for my truck and met my request for a payment on my lease. Overall good experience. Nice guy to deal with. More

Good experience Salesperson was knowledgeable. Had woke with him two years ago. I was able to quickly make a lease deal thar was satisfactory. Wold go back to don Salesperson was knowledgeable. Had woke with him two years ago. I was able to quickly make a lease deal thar was satisfactory. Wold go back to don again.. More

Great experience Jose was awesome! We would definitely recommend him and the Doan dealerships to anyone that is in the market for a new or used car. Jose was awesome! We would definitely recommend him and the Doan dealerships to anyone that is in the market for a new or used car. More

excellent dealer Dealer was very good didn't press us was knowlegable and very helpful was very friendly and a wonderful salesman even paired my phone for me ! Dealer was very good didn't press us was knowlegable and very helpful was very friendly and a wonderful salesman even paired my phone for me ! More

Awesome buying experience! I purchased a Jeep Cherokee Latitude from Mike Huynh. He was wonderful! He was incredibly friendly and knowledgeable, listened to all my wants and nee I purchased a Jeep Cherokee Latitude from Mike Huynh. He was wonderful! He was incredibly friendly and knowledgeable, listened to all my wants and needs and found me the right vehicle. I don't know if I would be as happy wit the compass I originally inquired about. He made sure it was a smooth and easy transaction. I never felt pressured nor was he aggressive like most salesman. I'm going to recommend him to all my friends, family and co-workers!! Definitely coming back to purchase another car from him when my lease is up!! More

Best Ever This was the best, no pressure car buying experience ever. I would definitely go back !!! All questions were answered to my satisfaction as well as a This was the best, no pressure car buying experience ever. I would definitely go back !!! All questions were answered to my satisfaction as well as a follow up to make sure I was still enjoying my new ride. More

Average experience. This was the 6th new car I have purchased. I have purchased a new vehicle from Doan, about a year and a half ago. I am not all that impressed with the This was the 6th new car I have purchased. I have purchased a new vehicle from Doan, about a year and a half ago. I am not all that impressed with them. The only reason I went there for my second vehicle from them is they had the one I wanted and I did not feel like going through a dealer to dealer trade. Before we even came to a deal I told the salesman I always opt for the gap insurance. When I went to sign the paperwork he handed me a gap waiver. He told me that Chrysler financial does not offer gap insurance, which is true but someone at Chrysler financial told me the dealers here(Rochester, NY area) do have companies that have it. The person at Chrysler financial told me the salesman just didn't want to update all the paperwork. I was also misquoted for the extended warranty, which I would usually not buy but the car I bought has a crap ton of electrical things, that I don't want to have to worry about. I also went in on a Tuesday to sign paperwork and all the crap that goes with buying a vehicle and getting financing, and waited around for about an hour and a half. They did get me approved at 0% for 7 years so that was a definite positive. When dealing with the salesman he did seem pretty familiar with the options of the car I wanted. Overall I like the car(2016 Dodge Dart GT) a lot. I am very happy with the car. I traded a 2008 Ford Explorer. I never thought I would have ever bought another car instead of a truck but I did and so far do not regret it. More

seamless with no stress John answered all questions in a very human and understandable language. We would recommend him to any and all of our friends. The scariness of makin John answered all questions in a very human and understandable language. We would recommend him to any and all of our friends. The scariness of making a major purchase was taken away with his humility ! More

Great experience working with Doan Great experience buying a car through Glen at Doan Dodge. The service team was excellent as also (i do not have the name of the gentleman that helped Great experience buying a car through Glen at Doan Dodge. The service team was excellent as also (i do not have the name of the gentleman that helped us at this very moment, but he deserves a high rating as well). Glen was great to work with and made it an easy decision. I would recommend this dealership to anyone looking for a vehicle. More