West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Job well done Jose My husband and I was looking for a reliable vehicle as we live in the country and must drive daily to the city. We bought our 2012 Honda CRV , 75000 m My husband and I was looking for a reliable vehicle as we live in the country and must drive daily to the city. We bought our 2012 Honda CRV , 75000 miles for market value price. I was approached by salesman Jose Santa. He was knowledgable , helpful,respectable and ensured we went home with our vehicle. I would recommend that anyone who needs a honest salesman ask for Jose Santa. Thank you Doan More

Ask for Glenn Talked to Glenn before I came in to tell him what I was looking for, and he had some vans ready for me to look at. He is very knowledgeable and made Talked to Glenn before I came in to tell him what I was looking for, and he had some vans ready for me to look at. He is very knowledgeable and made the buying process easy. More

Great Service I was able to select a car from a great inventory, obtain the lowest price and worked with a great salesman who understood the car. Plus he was a vete I was able to select a car from a great inventory, obtain the lowest price and worked with a great salesman who understood the car. Plus he was a veteran. More

The phrase says it all" Doan Delivers" Our experience at "Doan" Jeep was great. Our salesman Michael Huynh was a pleasure to work with. He worked with us to make sure we got the vehicle Our experience at "Doan" Jeep was great. Our salesman Michael Huynh was a pleasure to work with. He worked with us to make sure we got the vehicle we wanted. 😀👍🏻 More

Engine failure Experienced an engine cam shaft failure on a new 2017 Grand Cherokee with only 450 miles. The response from the service department and from Chrysler Experienced an engine cam shaft failure on a new 2017 Grand Cherokee with only 450 miles. The response from the service department and from Chrysler have been very disappointing. It took 9 days to diagnose the problem and after two weeks we still do not have the vehicle returned. The service department promises to make it right but despite multiple requests has not lived up to their word or provide any requested reassurance of protection against any other damage or failures as a result of the broken cam shaft. I am still awaiting some sort of response with no end in sight and fear I could live with multiple future issues. The sales experience was very good - however with an essentially brand new vehicle there is no sense of importance to the customer now that the sale has been made. There is still hope for a mutual resolution but the frustration seems it may outweigh any proposed settlement. Hope they can do what's right in the end. More

Go to Doan! Had an excellent experience at Doan Dodge Chrysler Jeep Ram! They made my trade in quick and painless, left with my new Jeep the same day. Doug was gr Had an excellent experience at Doan Dodge Chrysler Jeep Ram! They made my trade in quick and painless, left with my new Jeep the same day. Doug was great to with, I will definitely be a return customer! More

New Ram Pickup I am a repeat customer of this dealership and have always had nothing but GREAT things to say about the awesome customer service we receive every time I am a repeat customer of this dealership and have always had nothing but GREAT things to say about the awesome customer service we receive every time we go, whether it is for vehicle service, or sales. Everyone there is friendly, and just great! Highly recommended!! More

Doan Jeep Rochester NY I went to Doan Jeep interested in a new 2016 Renegade, 75th Anniversary Edition. We had purchased vehicles there before so I knew the quality of the I went to Doan Jeep interested in a new 2016 Renegade, 75th Anniversary Edition. We had purchased vehicles there before so I knew the quality of the sales team and inventory were great. I had predetermined (in my head) the features and figures I wanted in order to trade in my current vehicle. The sales guy Mike and finance manager Roland did not stop working on my deal until I was satisfied. I think I gave them a challenging task, but they wanted me to be happy. They gave me a great deal of information along the way to help me understand about the financing and the protection plan. And I am very happy with the deal. I know the service will be there in the future when I need it. I have already recommended them to others. More

new jeep wrangler Down Jeep had the wrangle i wanted. Drove from Albany Ny to look at it on 8-13-16 and picked it up on 8-16-16 nice dealer ship large inventory. Down Jeep had the wrangle i wanted. Drove from Albany Ny to look at it on 8-13-16 and picked it up on 8-16-16 nice dealer ship large inventory. More

Great experience. Great working with salesmen and financial group. Easy transaction at their tent sale. Good trade in pricing for my SUV. John DiMartino was my sale Great working with salesmen and financial group. Easy transaction at their tent sale. Good trade in pricing for my SUV. John DiMartino was my salesmen and was very helpfull. More