West Coast Auto Dealers

unsafe vehicle sold paint is falling apart and bondo is coming off like if it was free. i dont know how they fixed this vehicle but stay away from this place they will paint is falling apart and bondo is coming off like if it was free. i dont know how they fixed this vehicle but stay away from this place they will make u pay for tge repair fpr the mess they made More

Great experience West coast auto was the only dealership willing to give me time, and help me find a car that I love because my credit score is so low, everyone just t West coast auto was the only dealership willing to give me time, and help me find a car that I love because my credit score is so low, everyone just turned me away. Torrell spent the entire day letting me be picky and slow. They worked really hard to get the banks to give me a second chance and we had a lot of fun during the process. Thank you everyone at west coast auto! More

West Coast My visit to West Coast was Great all around it’s my second time getting a car from them and every time I set foot in the parking lot I am met with the My visit to West Coast was Great all around it’s my second time getting a car from them and every time I set foot in the parking lot I am met with the upmost courtesy respect professionalism and intelligence THANKYOU AGAIN WEST COAST More

Fantastic straight to the point service! We initially went in not expecting to get into a decent car. The sales team worked really hard to get us into a vehicle that fit our needs and was a f We initially went in not expecting to get into a decent car. The sales team worked really hard to get us into a vehicle that fit our needs and was a fantastic investment. Rueben Esparza answered all our questions. Jeremy found us an outstanding deal on financing! Overall we great experience! More

Great service. Great service, was willing to work with me on the financing, very helpful with everything I had worked fast and made everything easy. Highly recommend Great service, was willing to work with me on the financing, very helpful with everything I had worked fast and made everything easy. Highly recommended to anyone in need of a car. Terrel McLemore was very helpful with setting me up with my paper work and with the car. More

Miracle workers We came in and Ruben immediately came to our aid. Worked his butt off to get us in to something. We couldn't be more happy. Leaving this lot in 2015 f We came in and Ruben immediately came to our aid. Worked his butt off to get us in to something. We couldn't be more happy. Leaving this lot in 2015 ford fusion, with only35000 miles on it. More

A wolf in sheeps clothing. As an adult looking to make a major purchase you have the right to make your own judgment and decision on where to purchase your next car but I want t As an adult looking to make a major purchase you have the right to make your own judgment and decision on where to purchase your next car but I want to warn you that your "friends" at West Coast Auto at both Moses Lake and Pasco are not intersted in providing great customer service like ALL of their reviews that they post on their site lead you to believe but the wolf in sheeps clothing are only interested in the words in the fine print and what they can get away with. I purchased a vehicle that was advertised to me as a vehicle that passed ALL qualifications to have a "lifetime Warranty on any part that touched lubricant". I purchased the vehicle with 86,000 miles on it and before it had 96,000 miles on it we took it to their shop in Moses Lake where we purchased it and told them that there was something wrong with it that we wanted them to fix. We had taken the car to them for the required oil changes to ensure that we were following the rules of the warranty so took it to them to fix the issue. They kept it for a week or so and let us use one of their cars only to call and say they didn't know what was going on and to come take it and continue to drive it and if it got worse to take it back. We drove it until the 97,000 mile oil change and took it back into them for the service and told them it was getting worse so they kept it and told us they were going to send it to their shop in Pasco and lent us another car in the meantime. A month later they told us that they didn't know what was wrong but they thought that if we took it to a GMC dealership and had the computer reprogrammed that that would fix the issue, it did not so a couple of weeks later it was taken back to Pasco where it sat in their facility for well over a month until I reached out to find out what was going on with it. I was told that the transmission was shot and that we needed to figure out how we were going to resolve the issue and when I told them that that was easy, fix it and get it back to us when it was done because it was covered under warranty we were informed that the warranty had declined to fix it because we didn't follow the manufactures SUGGESTED service schedule and have the transmission serviced at 90,000 miles so the warranty was voided. They refused to honor the lifetime warranty and when I sat down with the sales manager and told him that I grew up in a generation that when the sales manager sat across from the table to sell me the car and told me that "the car was covered for life for anything that touched lubricant" and SHOOK MY HAND that I could trust that to be true and his response was "This is 2019 and that is not the way business is done anymore, you need to read the fine print". Bottom line I ended up spending 4,700.00 dollars to replace the transmission and after several calls and conversations the general manager in his sheeps clothing told me that he felt for us and understood and offered me 500.00 dollars. I declined to accept and have made it my mission to keep as many people from making the same mistake. My advise to you is do not fall for the wolf is sheeps clothing "nice guy" sales pitch that I guarantee you you will receive if you sit down and talk. Your choice because you are an adult and can make your own decisions but just remember that the tongue that they speak with from the owner down to the floor is forked! More

Great experience Jose was awesome very informative and upbeat, Alex Jr and Jeremy O also made it fairly painless and quick! Super quick and easy! Geminis rule!! Jose was awesome very informative and upbeat, Alex Jr and Jeremy O also made it fairly painless and quick! Super quick and easy! Geminis rule!! More

Amazing salesman, great experience!! Had a great experience. Sales person was patient, informative and super to work with. All the staff was friendly and helpful. Would definitely recomme Had a great experience. Sales person was patient, informative and super to work with. All the staff was friendly and helpful. Would definitely recommend this store. More

Speedy Had a wonderful experience, looking at cars with Eddie. Nice guy! Very friendly. I would recommend West Coast to my friends and family. First time I' Had a wonderful experience, looking at cars with Eddie. Nice guy! Very friendly. I would recommend West Coast to my friends and family. First time I've bought a car in a stress free enviroment. More