West Broad Honda
Richmond, VA
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671 Reviews of West Broad Honda
Scott comes thru again!! This was just a simple oil change and state inspection.. No charge. Scott took us in right away and completed the job in very good time. This was just a simple oil change and state inspection.. No charge. Scott took us in right away and completed the job in very good time. More
Good service as always.. Has been a customer for over two years and very satisfied with the service they are providing through out . Great people and they know what they are d Has been a customer for over two years and very satisfied with the service they are providing through out . Great people and they know what they are doing :) More
CRV purchase From the beginning of our search to driving away with a new car, we were surrounded by professional treatment. West Broad Honda has never disappoi From the beginning of our search to driving away with a new car, we were surrounded by professional treatment. West Broad Honda has never disappointed us. More
Oil Change West Broad Honda employees are the best with their customer service and detail knowledge of my vehicles maintenance needs and timely repairs. Thank yo West Broad Honda employees are the best with their customer service and detail knowledge of my vehicles maintenance needs and timely repairs. Thank you for always being so great More
A most pleasant sales experience thanks to Cory Shreiner I recently purchased a 2019 Honda Accord from West Broad Honda and it was most satisfactory experience thanks to the expertise and patience of my sale I recently purchased a 2019 Honda Accord from West Broad Honda and it was most satisfactory experience thanks to the expertise and patience of my sales associate, Cory Shreiner. Cory took as long as I needed for questions and explanations of the different options in the Honda line. I take a while in coming to major decisions and this was over three visits and many test drives. Thank you Cory for your help and advice, I am most happy with my new Honda. More
Annual state inspection Steven at West Broad Honda was very helpful in explaining the recommended and/or outstanding service items. He was very thorough and professional goin Steven at West Broad Honda was very helpful in explaining the recommended and/or outstanding service items. He was very thorough and professional going through each item one by one discussing the cost and the approximate wait time. More
Service Outstanding all around service in a clean environment. On time and never any hassles. Always provides honest answers for any and all questions I may h Outstanding all around service in a clean environment. On time and never any hassles. Always provides honest answers for any and all questions I may have. More
Good Service This was the first service for my Honda CRV which involved oil change and tire rotation. I scheduled the appointment and came in on the day, I was to This was the first service for my Honda CRV which involved oil change and tire rotation. I scheduled the appointment and came in on the day, I was told that it would take an hour and I was prepared to wait. The waiting area was nice and clean. It took a little over an hour but that was okay ( I'm retired). When I got my car back, it had been washed and looked brand new. The service rep. suggested that I come back before my first year expired to take advantage of the free oil change. I appreciated him saying that. Overall a very good experience. More
Great Experience I took the Honda CRV that I purchased from West Broad Honda in for my first service appointment. The experience was far better that I could have ever I took the Honda CRV that I purchased from West Broad Honda in for my first service appointment. The experience was far better that I could have ever hoped. The process of taking my car in was effortless and then I was thrilled to know they had two waiting rooms. One was quiet and it was quite - no cell phone usage or crying children. There was great WIFI, free coffee and donuts too!! The seats were extremely comfortable and there was a table for laptop usage. There were free shuttles to various parts of the city for those who needed a ride but I did utilize that service. I was told when I booked that the process would take 1 1/2 hr and it was 1 1/2 hr to the minute. Really it was the most comfortable wait in a car dealership I have ever had. More
Great customer service The service received was excellent. Mr. Crews was very professional and helpful. He answered questions and provided good information. It was great The service received was excellent. Mr. Crews was very professional and helpful. He answered questions and provided good information. It was great working with Mr. Crews and will ask for him from now on. More