West Broad Honda

Professional. Vehicle has intermittent electrical problem, which did not demonstrate during service. Was glad the tech did not replace parts w/o a verified failure Vehicle has intermittent electrical problem, which did not demonstrate during service. Was glad the tech did not replace parts w/o a verified failure. Hard to troubleshoot intermittent problems. More

Bought a 2019 Civic Sport and Love it! Cory was the best salesman we have ever had in over 40 years of buying vehicles. Extremely friendly and knowledgeable. He understood our needs and wis Cory was the best salesman we have ever had in over 40 years of buying vehicles. Extremely friendly and knowledgeable. He understood our needs and wishes and worked extremely hard to assist us in getting exactly what we were looking for Our grandson was in disbelief when we surprised him. He and we are so pleased and recommend to anyone looking for a new Honda More

Great customer service, as always West Broad Honda always keeps me informed of the status, and is always either on target or done earlier than promised - a great dealership experience! West Broad Honda always keeps me informed of the status, and is always either on target or done earlier than promised - a great dealership experience! More

It was outstanding as always Excellent customer service always get me taken care of I think anybody that gets there car from them or has their brand should go here for service Excellent customer service always get me taken care of I think anybody that gets there car from them or has their brand should go here for service More

The staff were very helpful and friendly Buying my new Honda was a great experience. You did not have the exact color I wanted but you were able to get the Passport I wanted from another dea Buying my new Honda was a great experience. You did not have the exact color I wanted but you were able to get the Passport I wanted from another dealership. Thanks! More

Routine Maintenance The service department staff was efficient, knowledgeable, and friendly, as always. My service began on time and completed within the window they prov The service department staff was efficient, knowledgeable, and friendly, as always. My service began on time and completed within the window they provided me while I was able to work from their waiting room. Always a pleasant experience. More

StateI nspection Promp courteous service. Did not have to wait to be seen. Waiting room was clean and comfortable. Service did not take long. Service person was courte Promp courteous service. Did not have to wait to be seen. Waiting room was clean and comfortable. Service did not take long. Service person was courteous and friendly. More

recalls and inspection The recall and inspection service was scheduled on the date I requested and the vehicles were ready at the time promised. I also was able to find out The recall and inspection service was scheduled on the date I requested and the vehicles were ready at the time promised. I also was able to find out from the service manager that I do not have to bring the cars back when the maintenance reminder comes on. I can do the oil changes, tire rotation and other maintenance on 5k intervals.(my wife's Pilot has 2500 miles and shows only 30 percent oil life left. my Ridgeline has 2600 miles and shows 70 percent oil life left) More

Honda Service Service Department is efficient, helpful, and friendly. I got in on time. Service was completed in thirty minutes. I was able to get to work on time. Service Department is efficient, helpful, and friendly. I got in on time. Service was completed in thirty minutes. I was able to get to work on time. More

Amazing I am always treated with respect. The staff goes above and beyond to assist me. They answer all the questions I've asked and when they are not sure gi I am always treated with respect. The staff goes above and beyond to assist me. They answer all the questions I've asked and when they are not sure give me the correct person to speak with. More