West Broad Honda
Richmond, VA
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667 Reviews of West Broad Honda
The staff were very helpful and friendly Buying my new Honda was a great experience. You did not have the exact color I wanted but you were able to get the Passport I wanted from another dea Buying my new Honda was a great experience. You did not have the exact color I wanted but you were able to get the Passport I wanted from another dealership. Thanks! More
Routine Maintenance The service department staff was efficient, knowledgeable, and friendly, as always. My service began on time and completed within the window they prov The service department staff was efficient, knowledgeable, and friendly, as always. My service began on time and completed within the window they provided me while I was able to work from their waiting room. Always a pleasant experience. More
StateI nspection Promp courteous service. Did not have to wait to be seen. Waiting room was clean and comfortable. Service did not take long. Service person was courte Promp courteous service. Did not have to wait to be seen. Waiting room was clean and comfortable. Service did not take long. Service person was courteous and friendly. More
recalls and inspection The recall and inspection service was scheduled on the date I requested and the vehicles were ready at the time promised. I also was able to find out The recall and inspection service was scheduled on the date I requested and the vehicles were ready at the time promised. I also was able to find out from the service manager that I do not have to bring the cars back when the maintenance reminder comes on. I can do the oil changes, tire rotation and other maintenance on 5k intervals.(my wife's Pilot has 2500 miles and shows only 30 percent oil life left. my Ridgeline has 2600 miles and shows 70 percent oil life left) More
Honda Service Service Department is efficient, helpful, and friendly. I got in on time. Service was completed in thirty minutes. I was able to get to work on time. Service Department is efficient, helpful, and friendly. I got in on time. Service was completed in thirty minutes. I was able to get to work on time. More
Amazing I am always treated with respect. The staff goes above and beyond to assist me. They answer all the questions I've asked and when they are not sure gi I am always treated with respect. The staff goes above and beyond to assist me. They answer all the questions I've asked and when they are not sure give me the correct person to speak with. More
Great Service Danny is a Great service writer , Danny always tries to get me in and out as soon as he can. As always Danny does a Great job. Thanks G Danny is a Great service writer , Danny always tries to get me in and out as soon as he can. As always Danny does a Great job. Thanks Gene Brown More
Awesome car Love that they were able to get me the car I wanted in the color I wanted. I had to wait 3 days but totally worth the wait. Love my new civic hatchbac Love that they were able to get me the car I wanted in the color I wanted. I had to wait 3 days but totally worth the wait. Love my new civic hatchback in sonic grey. More
Friendly people. Great service. I had two cars to service. They left both very clean. Actually, one was much cleaner than it was when I dropped it. I was able to pick up the first ca I had two cars to service. They left both very clean. Actually, one was much cleaner than it was when I dropped it. I was able to pick up the first car and trade for the second. They got to it immediately and I was able to finish my shopping and pick up the second without missing a beat. More
Fantastic Service I had the annual inspection done at the shop. West Broad Honda provided prompt service, excellent waiting room and shuttle service. I always love thei I had the annual inspection done at the shop. West Broad Honda provided prompt service, excellent waiting room and shuttle service. I always love their coffee and tea which is an excellent side benefit. I would highly recommend. More