
West Broad Honda
Richmond, VA
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683 Reviews of West Broad Honda
Efficient and Excellent Thank you Mr. Royal! After this experience, I will return to West Broad Honda for service. For several years I have been driving across town to Mech Thank you Mr. Royal! After this experience, I will return to West Broad Honda for service. For several years I have been driving across town to Mechanicsville for all service. I was urged by a relative to give West Broad a try again; so glad I did. This location is much more convenient for me. I have purchased 3 Honda's from this dealership over the years. But the service could not compare to Mechanicsville. This appointment at West Broad was great. I felt as though there was genuine concern for my vehicle. Mr. Royal explained everything to me and answered all my questions. I even scheduled my next appointment before leaving. More
This dealership is the greatest. I am always greeted with smiling faces and excellent customer service. Everyone is easy to speak to and very knowledgeable. If I’m in the market for another car I’m de with smiling faces and excellent customer service. Everyone is easy to speak to and very knowledgeable. If I’m in the market for another car I’m definitely coming here first! More
Wonderful experience from sales and finance. The staff made me feel welcome and non pressured. They even turned on football for me to watch. So helpful made me feel welcome and non pressured. They even turned on football for me to watch. So helpful More
Great experiences They were very friendly and did a great job with my oil change. They were prompt and finished my car exactly when they said they would. They were very friendly and did a great job with my oil change. They were prompt and finished my car exactly when they said they would. More
I love my new Honda Civic Sport Hatchback. They are super nice and helpful. The took great care with my car for it’s first oil change. nice and helpful. The took great care with my car for it’s first oil change. More
First Check up Everything went easily and quickly. Very efficient and friendly service. Was able to pick it up late on a Friday which was great. Will visit again. Everything went easily and quickly. Very efficient and friendly service. Was able to pick it up late on a Friday which was great. Will visit again. More
Oil Change My scheduled appointment was 1pm. I arrived a bit early and was taken in immediately upon arrival. The oil change and multi point inspection took abo My scheduled appointment was 1pm. I arrived a bit early and was taken in immediately upon arrival. The oil change and multi point inspection took about 45 - 50 minutes. Excellent timely service on each of my visits. More
Fast and Friendly Service Took my 2018 Honda Civic for a complementary oil change scheduled at 10 am. Staff was quick and friendly. Lounge was quiet and clean for customers. Took my 2018 Honda Civic for a complementary oil change scheduled at 10 am. Staff was quick and friendly. Lounge was quiet and clean for customers. More
West Broad has always been good to me on service. Transparent and Timely. I had a sensor that was faulty that was replaced under warranty. Cheryl noticed my Key was in shambles and replaced the ho Transparent and Timely. I had a sensor that was faulty that was replaced under warranty. Cheryl noticed my Key was in shambles and replaced the housing which saved me some real bucks over an entire replacement. Danny took care of the state inspection even though I didn’t notice or request it. Real nice touch. Thanks again Team! More