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Wesley Chapel Honda
Wesley Chapel, FL
2,567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,567 Reviews of Wesley Chapel Honda
October 14, 2020
Myra N. and Stacey B. continue to be superb contacts for me at the dealership. Although I have serviced the vehicle with Myra several times, Stacey comes as a pleasant contact as well - despite only servic me at the dealership. Although I have serviced the vehicle with Myra several times, Stacey comes as a pleasant contact as well - despite only servicing the vehicle with her on a few occasions. I will be scheduling my appointments henceforth with either lady as always, thank you Honda. More
by AJ
Employees Worked With
Stacey B., Myra N.
October 13, 2020
I purchased a Honda Civic from Ed Osborne at Wesley Chapel Honda. He was professional, extremely helpful, honest, informative and eager to please. I highly recommend Ed. Thank you for an easy purchase Chapel Honda. He was professional, extremely helpful, honest, informative and eager to please. I highly recommend Ed. Thank you for an easy purchase! More
by rarevalo16
Employees Worked With
Edward Osborne
September 27, 2020
My wife I and purchased a 2020 Honda CR-V on July 27, 2020. I had thought the problems had been resolved, but they have not. Upon closer look at the contract, I noted they packed items we originally did 2020. I had thought the problems had been resolved, but they have not. Upon closer look at the contract, I noted they packed items we originally did not want, rather than list them separately. As a result, the general manager told me that the warranty for the ECP Auto Armor paint protection would have to be purchased since it was not listed on the bill of sale. After contacting ECP, I found this was bogus and ECP sent the warranty. I received no information on the ECP except for a little decal they affixed to the windshield directly over another decal (see photo). The Finance Manager snuck in a vehicle service contract that I did not want. When I discovered this days later, he stated it would be refunded in two to three weeks. It's been over a month and I have heard nothing. Further, when I calculated the price of our trade ins and the price of the vehicle, it was clear that they changed the figures. I also had to request the Monroney label later since they failed to supply that. They kept us late into the afternoon, so I'm guessing that they tried to wear down two senior citizens in their 70s. They succeeded. I supposedly have two years or 24K miles complimentary maintenance, however, I will not be taking my car to that dealer. I will gladly take it to Ocean Honda in Port Richey where I have had cars serviced before and pay for the maintenance. I regret not buying my vehicle from Ocean Honda. I have purchased cars for many decades and have never had a problem. I let my guard down this time and I have myself to blame. Nevertheless, the Florida Attorney General's office, Seniors vs Crime, is now involved. It took over seven weeks, however, the warranty refund was finally applied to the principal of my car loan. A valuable lesson to always carefully check your contract! More
by raywatters1944
Employees Worked With
Bob Levinson and Dayan Rodriguez
September 16, 2020
On August 21, 2020, I purchased a 2019 Honda Accord for my daughter who recently graduated from the University of Florida. My Sales Consultant was friendly and the Finance Manager, Daylen was very profess my daughter who recently graduated from the University of Florida. My Sales Consultant was friendly and the Finance Manager, Daylen was very professional and nice. Unfortunately, the used car I purchased was delivered to my home full of disgusting pet hair. When I called the dealership back to complain about the car, I was told by a finance manager that it was my problem. Long story short, I took the car back to the dealership and left it there. I refuse to patronize any business that doesn’t value me as a customer!!! More
by Tina
Employees Worked With
Bob Butler
September 13, 2020
We drove 21/2 hours to test drive a car at this Honda Dealership. Mr. Albaxxxxi met us in the lobby and quickly proceeded to find the 2019 CR-V I was interested in. His knowledge of all the CR-V's specs Dealership. Mr. Albaxxxxi met us in the lobby and quickly proceeded to find the 2019 CR-V I was interested in. His knowledge of all the CR-V's specs was impressive. He was friendly and listened to our needs. There was no pressure to buy and we were able to negotiate an acceptable price. We left happy and I drove home in a beautiful vehicle! More
by Rosanna
Employees Worked With
Mohammed Albashiti
September 10, 2020
Ed Osborne is awesome. He will do what ever it takes to find a deal that works for the buyer. I have purchased or referred 6 vehicles with him. I have never been disappointed. find a deal that works for the buyer. I have purchased or referred 6 vehicles with him. I have never been disappointed. More
by wilson1
Employees Worked With
Edward Osborne
September 10, 2020
Feliz Mercado was a great help with my purchase of my new Honda HRV. He was funny, friendly and very patient. I appreciate his professionalism and enthusiasm. The fact that I was able to easily communicat Honda HRV. He was funny, friendly and very patient. I appreciate his professionalism and enthusiasm. The fact that I was able to easily communicate with him in Spanish made the whole buying experience that much better and faster. More
by Alicia Rosario
Employees Worked With
Dayan Rodriguez- Finance Manager, Mohammed Albashiti, Felix Mercado
August 31, 2020
Wesley Chapel Honda Is a very clean Organized place. John Ermeav, the Sales and Leasing Consultant was very professional and patient with me. I was given a tour for future service needs. Phone call was John Ermeav, the Sales and Leasing Consultant was very professional and patient with me. I was given a tour for future service needs. Phone call was returned promptly. More
by maewright10
Employees Worked With
Don't remember the name of John's manager. But he was very helpful
August 31, 2020
Mohammed Albaxxxxi in Sales help me buy a Honda Civic 2020. He was very professional & informative on the Honda Civic. Mohammed Albaxxxxi was excellent & very helpful. I was getting my oil change for 2020. He was very professional & informative on the Honda Civic. Mohammed Albaxxxxi was excellent & very helpful. I was getting my oil change for my Honda Accord 2011 as well. The service was great. Roger was also very friendly regarding my Honda Accord 2011. I did trade my Honda Accord that day. I always get great service at the Honda dealer. Shigeko Perryman Satisfied customer More
by Mustang,mariko17
Employees Worked With
Mohammed Albashiti
