Wendle Ford

Excellent sales staff. We had a great experience in purchasing our new car from Wendle Ford. Definitely had all our questions answered without any buying pressure or sales We had a great experience in purchasing our new car from Wendle Ford. Definitely had all our questions answered without any buying pressure or sales tactics. Will definitely recommend to our friends and family. More

Their fleet department is the best I work with Aaron on a regular basis on fleet purchases. He Is very honest and cooperative. All of the referrals I have sent him have also bee I work with Aaron on a regular basis on fleet purchases. He Is very honest and cooperative. All of the referrals I have sent him have also been very satisfied. I highly recommend the fleet department at Wendle. Manny in service is also very cooperative. When he's involved things get fixed correctly and if there's a problem he makes it go away. More

Never....EVER....AGAIN! My husband and I went in to do business at Wendle we were refereed to Rick Greene. We were promised the world and then some. My husband went in there My husband and I went in to do business at Wendle we were refereed to Rick Greene. We were promised the world and then some. My husband went in there on a Saturday and put a hold on a car using our debit card. We had to get some paperwork together and bring it back. My husband told them we would be back on Tuesday to finalize. We went in there today and our car wasn't on the lot, it had been taken home by another sales person. When my husband talked to Rick on Saturday he told me he would probably be able to get it for us for zero down. Then he called later and said we would need $1000 down. When we met with him on Saturday he told us that he "floats checks" all the time. Meaning that if we left our debit card information with him he could charge us the $1000 on our payday. When the other sales person brought it back he made it clear to Rick that he wanted to buy it. At that point we were frozen out of the deal. We were told that we would have to have the $1000 today or else we wouldn't be able to buy the car and it would be sold to the other sales person. I got on the phone to my grandparents to have them put it on their credit card and by the time I could get back in Rick's office he was already gone to tell the sales person that he could buy it. I will NEVER, EVER, EVER set foot in Wendle again. My grandparents have bought their cars there since I can remember and after I told them what was done to us they will never ever set foot in there again. I hope it was worth selling it to one of their own. More

No concept of customer service Very unprofessional. In two phone conversations with the owner she yelled at me both times. I only raised my voice on the second call to ask her to Very unprofessional. In two phone conversations with the owner she yelled at me both times. I only raised my voice on the second call to ask her to calm down and to stop abusing me verbally. All I wanted was a detail job on my new purchase and was promised by the salesperson and service manager that they would send the car out for a detail. The owner screamed at me because she was too lazy to google the info for the detail shop. So I told her I would call her back with all their info, I had offered to bring the car to this detail shop and just bring the receipt to Wendle to get paid back. No that was too easy I guess and instead of doing her job the owner wanted me to contact the owner of the detail shop to work out payment arrangements with Wendle, excuse me but I don't work for Wendle you call them and arrange it. The owner not only yelled, but was completely unprofessional in her speech. I felt like I was talking to some 20 something customer service rep at the bottom of the Wendle food chain and not the owner. What a poor image of this company the original owner of Wendle must be rolling over in his grave at the mis-treatment of a customer over a simple issue. Don't go here not for anything, they have no grasp of customer service and could care less about you after the sale. Still waiting for an apology for the yelling, but I don't think she has the class or dignity to do so. More

Excellence defined I would buy another car from Wendle with no hesitation, Rick Green did such a wonderful job getting this deal put together for me, he really went the I would buy another car from Wendle with no hesitation, Rick Green did such a wonderful job getting this deal put together for me, he really went the extra mile for me and needs to be recognized for that More

Infiniti Purchase Lee Cardella....You Rock!!..I've had my new Infiniti Coupe since November and lovin' it. Thanks again for your Professionalism and Friendliness in my Lee Cardella....You Rock!!..I've had my new Infiniti Coupe since November and lovin' it. Thanks again for your Professionalism and Friendliness in my new car purchase. Cheers!, E More

Sandi met us as soon as we arrived. By the time we left, we felt like we had made a new friend. She was honest, "not pushy", very knowledgeable and helpful all through (and beyond) the purchase proc left, we felt like we had made a new friend. She was honest, "not pushy", very knowledgeable and helpful all through (and beyond) the purchase process. Kevin was a pleasure to work with and he and my husband "bonded" as avid golfers! I personally fell in love with his 3 little girls! Thanks Sandi and Kevin....we l.o.v.e. our new Nissan! Carol & Randy Auvil More

We had an excellent experience at Wendle Ford and I would give 90% of the credit for that experience to our sales associate Isaac O'Bannan! We went in very gun shy do to bad experiences at dealerships. We d give 90% of the credit for that experience to our sales associate Isaac O'Bannan! We went in very gun shy do to bad experiences at dealerships. We did not plan to even trade in our 05 Dodge Ram because we had received "low ball" offers from other dealerships. We decided to get a trade in quote and were pleasantly surprised by the fair offer we received! Once again we were very impressed with Isaac's excellent customer service, patience, professionalism, and friendliness. We did end up purchasing a 2014 Ford Fusion and we love it. Because Isaac listened so well, he found the perfect car for us! Thank you Isaac, we are really enjoying our new car! C Nathan and Kayla Larson More

I was currently driving a 2006 Chevy Aveo. For a family of five, the car was too small. My wife was enjoying a nice big car which was great but I wanted to enjoy one for myself. I initially sent an inqui of five, the car was too small. My wife was enjoying a nice big car which was great but I wanted to enjoy one for myself. I initially sent an inquiry through email for a Nissan Altima. Tim Killroy promptly replied to my email and offered great suggestions to me. We scheduled a time for me to come in and visit and to have my Aveo appraised. I didn't have much faith as I had recently visited another dealership and all that my Aveo was worth to them was $300.00 on auction. Tim let me test drive an Altima which was a great experience. He also had several other vehicles lined up for me to see, one was the 2011 Mazda Three. From the moment I sat in that car, I knew it was the one for me. After a quick test drive, Tim and I sat down to talk numbers. With no money down, he was able to find a deal for me that was simply amazing. Wendle paid off my Aveo and found a great interest rate for my loan. My wife wasn't completely sold on the deal as she wanted to refinance the house first; wish I had known that before. Tim understood but still kept the communication lines open and kept following up with me with even better offers. Finally, nearly a whole week after my initial visit, I called Tim back and found out that the Mazda was still available. Situations had changed my wife's mind and she gave me the green light. Needless to say I promptly piled myself into my Aveo for the last time and raced to Wendle. Tim introduced me to Kevin Parker who worked especially hard to find me the best interest rate (2.9%) and found me a great option for extended warranty and Gap coverage. I've never experienced a group of people who were committed to working so hard to make a deal happen. I will shop with Wendle for my future cars as well as maintenance from this point forward. Thank you Wendle, Tim, and Kevin for working so hard for me! Tim is by far the BEST salesman I've ever worked with, Kevin was exceptionally helpful and made the numbers portion of the process easy to understand, plus he's an avid golfer which I can appreciate. Finally, Wendle Ford is the place to shop for a new or used car on any budget. See Tim Killroy and work with Kevin Parker at Wendle, you will never be disappointed and you will for sure leave with much more than you had ever expected. Thank you, Tim, Kevin, and Wendle! More

hi there. my first visit to wendle was about 10 years ago and i swore i would never return. the gentleman i was dealing with was extremely rude and pushy. i left with a very bad taste. would have rated it a and i swore i would never return. the gentleman i was dealing with was extremely rude and pushy. i left with a very bad taste. would have rated it a zero out of five. but recently i had been searching for another vehichle and came upon one i was interested in and it happened to be at wendle. reluctantly i drove the 100 miles there to look at this vehicle. i was very pleased with the salesman nik hames who greeted me as a friend outside the lot. honestly he made the sale for sure. if i had another bad experience i without a doubt would not have purchased from wendle. the price was right, and nik really helped me out in all aspects. so thanks nik hames for the great experience. i hope your manager knows what an asset you are the the dealership! More