Wellesley Volkswagen - Service Center

Very good service. Drew communicated what needed to be done clearly and concisely. Great service. done clearly and concisely. Great service. More

Fantastic service- fast,efficient, courteous…best service that I have ever received for a leased car that I have ever received for a leased car More

Sam provided extraordinary service on Monday. She was very straight forward on what to expect, for how much and what was really a need or not. The car feels great after the service and im very satisfied very straight forward on what to expect, for how much and what was really a need or not. The car feels great after the service and im very satisfied with the outcome. More

Response was prompt. Explanations were clear and understandable. Follow-up was appreciated. Overall a good experience. understandable. Follow-up was appreciated. Overall a good experience. More

I brought my daughter's convertible beetle in for a roof repair, after getting shoddy workmanship from a different dealer. Drew was extremely helpful, and documented exactly what the problem was so that I repair, after getting shoddy workmanship from a different dealer. Drew was extremely helpful, and documented exactly what the problem was so that I was able to file a formal complaint which expedited a resolution and saved me a lot of time, money, and additional frustration. He was knowledgeable, professional, and gave me excellent customer service. I will absolutely remember this in the future, when looking for a new car. More

An excellent and trustworthy dealership that cares about the concerns of the customer. I always get good service and a good deal for the money when I take my car in there. the concerns of the customer. I always get good service and a good deal for the money when I take my car in there. More

Very efficient and great service. Kept me updated and had the car ready at the promised time. the car ready at the promised time. More

The rep who I worked with directly was knowledgeable, efficient, clear and her explanation and gave me excellent customer service. I am going back for them to do some warranty work and they’re the only d efficient, clear and her explanation and gave me excellent customer service. I am going back for them to do some warranty work and they’re the only dealership of three that I’ve been to they have decided to actually fix the problem More

Wellesley VW completed service recall. They also replaced battery in the key fob. I was very satisfied with the service. replaced battery in the key fob. I was very satisfied with the service. More

Quick response, excellent service, fair value for work done. Happy to use this dealer service department for my vehicle. done. Happy to use this dealer service department for my vehicle. More