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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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August 13, 2021

Thanks for your help Drew, you were a good communicator and right on with time needed and so far so good on car issues being resolved- I really like my ID.4! More

by SKirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

Turbo assembly needed to be replaced on my 2018 GTI. From start to finish, Drew has been absolutely amazing, and always kept me in the loop. Even though there is a VW dealer closer to my house than VW Welles More

by bsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Very pleasant experience. I was greeted promptly and courteously. Was ket informed of the work in process. Work was completed as promised and on time. More

by AFARABAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, TJ Jabour, Samantha Briody
August 06, 2021

In for a warranty repair, Sam was a pleasure to work with and kept me up-to-date with the whole process and my vehicle More

by SteveC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
August 06, 2021

They are always very responsive I really don’t have anything else to say. I’ve been going there for years. I think you should not tell someone how many words they must write. Next time I may not comple More

by TPRPHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather. Five stars. , Samantha Briody
August 05, 2021

It was an easy visit to fix manufacturer's recalls. Dropped off the night before, fixed by 2pm the next day. Came in, got the keys and left. No one tried to sell me a new car, which I appreciated! More

by ANNECONNORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember whom I met with.
August 04, 2021

Could not be happier! From sales to service, from finance to finesse. Top quality service. More

by Maxwell.tj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

I needed service on my 2013 Eos. I felt Drew and his team were really on my side, recommending only what was needed and not trying to sell me other services. Also they were super responsive and flexible. More

by sgkap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Drew is great. He does his best to take care of our Wellesley VW vehicles (3 currently) in tip top shape. Thanks Drew for your help! More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
July 23, 2021

Amazing customer service. Car was in and out as promised. Would definitely return for service.Knowledgable, curious, and thoughtful. Will continue to schedule the cars service through Wellesley Volkswagen More

by njsafar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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