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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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August 26, 2021

All was handled perfectly by Drew. He forwarded me to address to get the inspection done. The easy access to WIFI makes waiting not a big deal More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

I recently switched from another volks dealership to Wellesley to be closer to home and I continue to be impressed with the personal service I’ve received. I was at the other dealership for almost 20 ye More

by BethanyC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

We were not thrilled with the extent of work our car needed—but Drew and team made it as painless as possible. They communicated with insurance on our behalf and kept us updated at every turn. We are so More

by CC
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Great experience! The rep kept me informed each step of the way. She coordinated shuttle rides for me to and from the dealership. She also found that my warranty covered the cost of service. The beat part More

by KAFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
August 19, 2021

I bought my car here and from the moment I walked in I loved the place. Andreas sold me the car with patience and Teutonic charm and Drew has been a huge help as I’ve returned to have the car serviced. He More

by gorman.tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Great dealership, with quality service! Their used cars are actually of much higher standard than many other dealers around the area. The repair work done here surpasses many VW dealerships i have been to More

by DULSHAN.KASTURI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Drew was amazing to partner with. He was super responsive and helpful and accommodating. Best experience at Wellesley VW yet! Will visit again for my next service. More

by tfadoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

We travel 1.5 hrs.round trip to WVMW service dept.simply because they earned our trust. My guess is that Drew will be running the place(or for office!)shortly,he heads a great team! More

by Harpooner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

Really great service team! Thank you everyone for making the maintenance of my VW Atlas a most pleasant experience. They even had a coupon for me! More

by JULIE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Once again our VW was serviced efficiently and timely. Many thanks to Drew for facilitating this and always wiith a smile, a greeting by name and a simple explanation of what is to be done. More

by JScottB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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