Wellesley Volkswagen - Service Center

this was a top notch service visit and my service issue was resolved resolved satisfactorily issue was resolved resolved satisfactorily More

Brought in my car for service Staff very professional and understandable and transparent on major service on car. understandable and transparent on major service on car. More

Excellent service! Alerted me of the recall. Fantastic communication throughout the process. Text message alerts also made the whole process of drop-off and pick up easy. communication throughout the process. Text message alerts also made the whole process of drop-off and pick up easy. More

Missed to do the state Inspection Inspection signal Missed to do the state Inspection Inspection signal still on Should work on clearer check out report (what was inspected , what have been the obser Missed to do the state Inspection Inspection signal still on Should work on clearer check out report (what was inspected , what have been the observation) More

Mr. Ricci is an excellent Service Advisor! Please continue to hire people of his caliber. The service that he provides is second to none. continue to hire people of his caliber. The service that he provides is second to none. More

Focused and to the point. Took care of my problem and had the car back to me in good time and cleaner than I had left it. the car back to me in good time and cleaner than I had left it. More

Great customer service. Professional and helpful. Wonderful experience. Would recommend to all. Thank you to all. Wonderful experience. Would recommend to all. Thank you to all. More

Wellesley Volkswagen presented again excellent technology & technical service, & approach to engine issues regarding software upgrade to address the ongoing stride to reduce carbon emissions from vehicle eng & technical service, & approach to engine issues regarding software upgrade to address the ongoing stride to reduce carbon emissions from vehicle engines. Thank you again for outstanding approach for ongoing adjustments in vehicle technologies. Will see you again soon when repairs required. Rita Cunningham, Project Coordinator Consultant - Sanofi Pharmaceuticals; rcunni3100@comcast.net; 617-331-7592 More

We experienced issues with the technician’s work when we left the lot. However the service supervisors quickly took care of the issues and were VERY apologetic. Additionally, the assistant service manager d left the lot. However the service supervisors quickly took care of the issues and were VERY apologetic. Additionally, the assistant service manager did call and offered credits to future service. Wellesley very focused on customer satisfaction More

Had a battery replaced and brakes done Everything is Had a battery replaced and brakes done Everything is working great the service were as advertised and they keep the price to the amount quoted Had a battery replaced and brakes done Everything is working great the service were as advertised and they keep the price to the amount quoted More