Wellesley Volkswagen - Service Center

The rep who I worked with directly was knowledgeable, efficient, clear and her explanation and gave me excellent customer service. I am going back for them to do some warranty work and they’re the only d efficient, clear and her explanation and gave me excellent customer service. I am going back for them to do some warranty work and they’re the only dealership of three that I’ve been to they have decided to actually fix the problem More

Very efficient and great service. Kept me updated and had the car ready at the promised time. the car ready at the promised time. More

Wellesley VW completed service recall. They also replaced battery in the key fob. I was very satisfied with the service. replaced battery in the key fob. I was very satisfied with the service. More

Quick response, excellent service, fair value for work done. Happy to use this dealer service department for my vehicle. done. Happy to use this dealer service department for my vehicle. More

The dealership was clean and tidy. staff were polite and helpful with servicing our VW. helpful with servicing our VW. More

Drew couldn’t have been more helpful. Went above and beyond on service. Solved 3 separate issues in a flash! beyond on service. Solved 3 separate issues in a flash! More

Fast, efficient, professional. Fantastic customer service. Sam was outstanding and went out of her way to accommodate me / my car during an unscheduled visit service. Sam was outstanding and went out of her way to accommodate me / my car during an unscheduled visit More

My late wife Elizabeth W. bought the Volkswagen Jetta that was just serviced from Wellesley Volkswagen in October of 2002, and thus began an exceptional experience of fine service. On Monday (9/20), I br that was just serviced from Wellesley Volkswagen in October of 2002, and thus began an exceptional experience of fine service. On Monday (9/20), I brought this car in for service that had been unintentionally delayed because of my bout (successful) with cancer. I could not have asked for more professionalism than was given me by the Assistant Service Manager Drew Ricci. Kudos to him and to Wellesley Volkswagen for this excellent experience. Best regards, Martin Pino More

This was a no charge software update from a recall. Service was quick and easy. recall. Service was quick and easy. More