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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,206 Reviews

1,206 Reviews of Wellesley Volkswagen - Service Center

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November 27, 2021

Great and friendly service. They were responsive through the booking process and the day of the appointment. Work was done quickly and well. They even replaced one of my grab handles for free because it was More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Drew is so helpful and always a joy to work with. I know longer live nearby but I always drive to return to Drew who takes care of all I need with ease! Thanks Drew! More

by Rapsim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

People are great. Great service. I am eighty-five years old and know nothing about cars and I know I can trust them to do excellent work when I bring my car in for service. I always feel safe in my car be More

by MFLAHERT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, Samantha Briody
November 25, 2021

Always a positive experience. Karl is fabulous in service and presents all my options and is so helpful More

by marciarosenthal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Serviced my TDI there for first time. Waited in waiting area which could be bigger but still comfortable. Work was completed by the projected time. Very friendly and knowledgeable staff. More

by DEMETRI2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
November 23, 2021

Service was great - on-time and prompt. The communication was also great and the area for waiting was clean and spacious More

by barco.jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
November 22, 2021

Thorough examination of my car, good recommendations. Services were done well at a fair price. More

by SYONCHAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2021

Drew is extremely helpful and professional. He explains things thoroughly and does what he can to make the process go smoothly. I feel very well taken care of by him and cannot recommend him highly enough. More

by pumicepal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
November 20, 2021

Drew was so helpful when I recently brought my car in for service. He went above and beyond to make sure everything went smoothly. Thank you! More

by JMTALANIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Everything on time and I got my car back 30 minutes earlier, also the car nice and clean. Perfect 🥰 More

by ANDYPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
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