Wellesley Volkswagen - Service Center
Wellesley, MA
1,206 Reviews of Wellesley Volkswagen - Service Center
Polite staff, questions answered wellservice was Polite staff, questions answered well service was completed on time great dealership with which to do business Polite staff, questions answered well service was completed on time great dealership with which to do business More
Truly a five star dealership. Performed a major repair to diagnose and fix electronic issues. Dealership kept me informed every step of the way and provided a loaner car for the entire period of time the car diagnose and fix electronic issues. Dealership kept me informed every step of the way and provided a loaner car for the entire period of time the car was committed for repair. A complex repair was completed and the car was restored to good health, very reasonable pricing and excellent service. More
Service was fast. Staff was friendly and professional. Waiting area was clean and had great amenities. Waiting area was clean and had great amenities. More
Comfortable wait, they finished sooner than they thought. I would have been more comfortable if there were signs asking for customers to be masked, and would have liked to see an air purifier. There was anot I would have been more comfortable if there were signs asking for customers to be masked, and would have liked to see an air purifier. There was another customer with her mask down coughing up a storm, which in these times is unnerving. While WVW is not causing her to act this way, I would have liked to see them create a healthy environment and ask for cooperation. Other than that, they were great! More
5 they were very courteous and caring of my needs they even gave me a ride home from the dealer and pick me up when my car was done! even gave me a ride home from the dealer and pick me up when my car was done! More
Drew was fantastic in making sure you felt like you were getting taken care of. Made you feel like you were going to your local mechanic and was someone you could trust! getting taken care of. Made you feel like you were going to your local mechanic and was someone you could trust! More
Drew is a real asset to Wellesley Volkswagen. He is friendly, professional, and courteous. I only go back for service here because of Drew versus going elsewhere. Drew always takes care of me when I am friendly, professional, and courteous. I only go back for service here because of Drew versus going elsewhere. Drew always takes care of me when I am there. More
Everybody here was super attentive to my needs. Everythibg I asked for was done and it was a pleasure to be there needs. Everythibg I asked for was done and it was a pleasure to be there More
Drew was on the ball from start to finish, kept me updated throughout the whole process and made sure everything was taken care of. Great service! updated throughout the whole process and made sure everything was taken care of. Great service! More