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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,206 Reviews

1,206 Reviews of Wellesley Volkswagen - Service Center

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December 09, 2021

Polite staff, questions answered wellservice was Polite staff, questions answered well service was completed on time great dealership with which to do business More

by Katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
only rated employee with whom I had personal dealings - other names I did not see or speak with so cannot comment, Matt Pitts
December 09, 2021

Truly a five star dealership. Performed a major repair to diagnose and fix electronic issues. Dealership kept me informed every step of the way and provided a loaner car for the entire period of time the car More

by billc508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Service was fast. Staff was friendly and professional. Waiting area was clean and had great amenities. More

by paddymac91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, Samantha Briody
December 08, 2021

Quick and easy appointment. Service provided as expected. Diagnostic performed and issue covered under warranty. More

by ROUFIE
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
December 03, 2021

Comfortable wait, they finished sooner than they thought. I would have been more comfortable if there were signs asking for customers to be masked, and would have liked to see an air purifier. There was anot More

by ALIBIALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
December 03, 2021

5 they were very courteous and caring of my needs they even gave me a ride home from the dealer and pick me up when my car was done! More

by GCBEAR91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, Samantha Briody
November 30, 2021

Drew was fantastic in making sure you felt like you were getting taken care of. Made you feel like you were going to your local mechanic and was someone you could trust! More

by Cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Drew is a real asset to Wellesley Volkswagen. He is friendly, professional, and courteous. I only go back for service here because of Drew versus going elsewhere. Drew always takes care of me when I am More

by GINOC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Everybody here was super attentive to my needs. Everythibg I asked for was done and it was a pleasure to be there More

by JEFF19990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Drew was on the ball from start to finish, kept me updated throughout the whole process and made sure everything was taken care of. Great service! More

by Dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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