Wellesley Volkswagen - Service Center

Samantha was fantastic. Clear, specific, helpful, kind. Right on with time estimate for waiting and even found me when it was done. Right on with time estimate for waiting and even found me when it was done. More

Always a great experience. Matt Pitts is an outstanding VW representative. The service is top notch. Superlatives in all phases of costumer services. VW representative. The service is top notch. Superlatives in all phases of costumer services. More

Drew provided excellent service. He was professional, knowledgeable, efficient and understood exactly what the problem was and gave me clear expectations as to time and cost. The car is now fixed and run knowledgeable, efficient and understood exactly what the problem was and gave me clear expectations as to time and cost. The car is now fixed and runs again like a dream. I will definitely go back again and again to Colonial as I used to before I moved overseas and now South Bay—it's a long drive but it is worthwhile the trip as there is no quality and reliable VW service in this neck of the woods unfortunately. Colonial is a VW service I can trust and rely on. Thanks Drew! More

This is a great dealership and outstanding in sales and service I travel a distance for their expertise and customer service an A plus service I travel a distance for their expertise and customer service an A plus More

Always friendly and solution oriented. They treat my 2019 VW no differently than the 2010 VW. VW no differently than the 2010 VW. More

Will always use WVW for our service. Drew is always so personable, prompt and helpful. personable, prompt and helpful. More

Wellesley VW are the only place I take my wife’s and my VW. Great service team. Personable and professional. I’ve worked with Matt Pitts for quite a few years now. He’s a great asset for VW. VW. Great service team. Personable and professional. I’ve worked with Matt Pitts for quite a few years now. He’s a great asset for VW. More

Drew Ricci was really great to work with. He was extremely professional, and very helpful and friendly. extremely professional, and very helpful and friendly. More

The employees are exemplary. Helpful, courteous, responsive, efficient, polite. Can't say enough positive. Karl Christ was so personable and excellent. responsive, efficient, polite. Can't say enough positive. Karl Christ was so personable and excellent. More

Scheduled and performed the services requested when requested. No other words are necessary abcd efgh requested. No other words are necessary abcd efgh More