Wellesley Volkswagen - Service Center

Very helpful and informative on when I needed to use my prepaid services and ended up getting all fluids changed very quickly! Great waiting area as well while they're working. prepaid services and ended up getting all fluids changed very quickly! Great waiting area as well while they're working. More

Drew gave me hands down the best service I've ever had at Wellesley VW and that's a tough bar because it's always stellar. I've never been treated poorly at this place, I've always been taken care of, and I' Wellesley VW and that's a tough bar because it's always stellar. I've never been treated poorly at this place, I've always been taken care of, and I've always been given the best deal for service. This dude is awesome! More

Great experience at Wellesley VW! I was accommodated with a last minute appointment, even when I was running a bit late. Drew immediately made me feel welcome, and took care of my car in a timely fas with a last minute appointment, even when I was running a bit late. Drew immediately made me feel welcome, and took care of my car in a timely fashion. He is also very friendly. It’s a pleasure to do business there. More

Service consultant Sam was great! She was very helpful and knowledgeable. I was very happy with the outstanding service and knowledgeable. I was very happy with the outstanding service More

Excellent service and fair pricing. The dealership is clean and well run, the waiting area is very comfortable. The staff is attentive to my requirements for whatever service may be necessary on the car. clean and well run, the waiting area is very comfortable. The staff is attentive to my requirements for whatever service may be necessary on the car. More

Great experience with wellesley VW and Drew. He was very helpful and a pleasure to work with. helpful and a pleasure to work with. More

Outstanding Service from Drew Ricci for my new VW ID-4 - and its service and inspection and its service and inspection More

Happy to bring my car here for service. Always very professional on the service side. Drew is an excellent example of that. professional on the service side. Drew is an excellent example of that. More

Drew was amazing. While Christmas shopping I panicked when I realized my passenger door wouldn't lock. With $$$$ of gifts in the back seat I couldn't leave the car anywhere. Drew to the rescue... I call when I realized my passenger door wouldn't lock. With $$$$ of gifts in the back seat I couldn't leave the car anywhere. Drew to the rescue... I called o a FRiday afternoon, he said come on over and in 2 hours the door latch was swapped out, car doors now lock and Drew saved the day and Christmas for my kids and grandkids Not a easy task Thank you Drew! More

Drew is awesome! He went way above and beyond with a thorough strut repair. The issue was caused by the original dealer (not Wellesley) not completing PDI. Drew worked with me all day to get pictures an thorough strut repair. The issue was caused by the original dealer (not Wellesley) not completing PDI. Drew worked with me all day to get pictures and video of the issue/damage to help me get re-imbursement from them. Again, way above and beyond in terms of the dealership service experience. Huge thanks, and I'll definitely be coming back for anything similar in the future. More