Wellesley Volkswagen - Service Center

Drew was very helpful and honest in assisting with my car trouble. His personal attention to detail and level of service went above and beyond what I was expecting. A pleasure to work with. trouble. His personal attention to detail and level of service went above and beyond what I was expecting. A pleasure to work with. More

I always have a great experience when going to Wellesley (volkswagon). They are always so kind and get things done as quickly as possible. I always work with Drew Ricky as we have built a great relationship (volkswagon). They are always so kind and get things done as quickly as possible. I always work with Drew Ricky as we have built a great relationship over the years. Whenever I have issues with my car I always call him and he immediately helps to solve it. More

Love the service team here at Wellesley. They are always super helpful, respectful and go out of their way to assist. A few months ago was going through a really long recall process with my They are always super helpful, respectful and go out of their way to assist. A few months ago was going through a really long recall process with my Taos. Karl and his team went above and beyond to get me reimbursed for the time my car was out of commission. I really was so appreciative so wanted to send them a shoutout. More

Sam, Karl & Drew are a nice and helpful persons. They took care of my issue twice and I got my car back within the time frame. Great team work. Thanks to VW service team. Alfred N. They took care of my issue twice and I got my car back within the time frame. Great team work. Thanks to VW service team. Alfred N. More

Great service here. Went to service my car and was easy to schedule, felt very welcome and left in a short matter of time. Drew is a great professional. Went to service my car and was easy to schedule, felt very welcome and left in a short matter of time. Drew is a great professional. More

In this VW they really care about their customers. Drew Ricci was extremely resourceful in finding the part I needed from other dealers, efficient with my time, effective, personable, and professional Drew Ricci was extremely resourceful in finding the part I needed from other dealers, efficient with my time, effective, personable, and professional. He went above and beyond to make sure all my car's needs were met. Would highly recommend asking for him specifically, everyone else was very nice too. It also has a very comfortable waiting area, with desks, toys for kids, snacks and a huge couch. More

Brought vehicle in for service - annual maintenance check. They did an excellent job. Samantha was a delight at point of check-in. She has wonderful customer service skills, very friendly. She comm check. They did an excellent job. Samantha was a delight at point of check-in. She has wonderful customer service skills, very friendly. She communicated to me throughout the process. She even assisted with the shuttle service. The driver was very pleasant as well. I had a great experience at the Wellesley VW service center. Thank you. ~ Kerri B. More

Another good visit for service. My service was expertly done and in record time. I feel that I get good value for the money and I have confidence in the work. My service was expertly done and in record time. I feel that I get good value for the money and I have confidence in the work. More

Good experience with the service, professional expertise. But the shuttle service is not that good. Have to wait for about 1h. But the shuttle service is not that good. Have to wait for about 1h. More

Good folk. Clear communication and helpful. Not pushy. Will return again for service to the vehicle. Clear communication and helpful. Not pushy. Will return again for service to the vehicle. More