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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,205 Reviews

1,205 Reviews of Wellesley Volkswagen - Service Center

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April 08, 2022

Drew was excellent at explaining the repairs that needed to be made as well as giving me an idea of how much it would cost and an estimate of when it would be fixed. Drew inspires confidence that Wellesley More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Friendly and efficient service, my issue was taken care of and they even washed my car. Will definitely be coming back for service again. More

by GS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Always outstanding service. I've been a customer for the past 9 years and will continue to bring my VW here for service. Great team to work with. More

by Needham Passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Karl was very helpful & get to work with getting our work done on our warranty .Thanks again More

by rnewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Drew was great to work with and was wonderful to work with getting my car serviced. More

by Wonderful Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Wonderful Guy responded

Drew was great to work with and was wonderful to work with getting my car serviced.

March 28, 2022

Drew was amazing. Very courteous, helpful and fun. ! He is an asset to the dealership. More

by RINGLES847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

Drew was incredibly thorough and professional in his service. A fantastic experience and I would certainly recommend to friends dn family. More

by byrneand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Excellent service as always, Drew is friendly, informative, and professional. Drew gave a clear explanation of what they would look for and the possibly outcomes and costs associated. More

by salami-rehire-0r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Really good job brought car in told them what was going in issue resolved in a littttle over an hour More

by jdecourcey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Very easy to set up appointment. WVW provided clear explanation of service, cost, and amount of time needed for service. They kept me up to date on the progress of the service being More

by M4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
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