Wellesley Volkswagen - Service Center

Great service! This team is the best part of owning a VW (my first one). This team is the best part of owning a VW (my first one). More

Great communicator. Prompt responses. Clear explanation. Honest assessments. Respectful of me and my time. Please to work with. Prompt responses. Clear explanation. Honest assessments. Respectful of me and my time. Please to work with. More

Came in and received excellent service and Karl was very helpful and knowledgeable! I will definitely be back and Karl will be my first choice! helpful and knowledgeable! I will definitely be back and Karl will be my first choice! More

excellent service, outstanding professionalism. efficient and friendly! Karl greeted me and helped me with the right questions to ask. I didn't wait long and the turn around time was quicker than e efficient and friendly! Karl greeted me and helped me with the right questions to ask. I didn't wait long and the turn around time was quicker than expected. He communicated additional service recommended and wasn't pushy about it. He's a good dude. More

8 was taken care of by Drew who has always been a great service manager. I’m always happy with my service at Wellesley Volkswagonl service manager. I’m always happy with my service at Wellesley Volkswagonl More

Great service- clear explanations of issues, regular updates, car is now in great shape! Thanks! updates, car is now in great shape! Thanks! More

I had an amazing experience at VW Wellesley. I actually told Sam at the front desk how impressed I was with the customer service! Everyone was super helpful and friendly and the service was rela I actually told Sam at the front desk how impressed I was with the customer service! Everyone was super helpful and friendly and the service was relatively quick. My car came out looking new. I really appreciate the team at VW Wellesley and will certainly be returning for future service needs. More

The service was fast, easy, and perfect. I appreciated Drew's help and flexibility given I had my newborn with me at the time! I appreciated Drew's help and flexibility given I had my newborn with me at the time! More

I brought my Volkswagen Tiguan in for what I thought would be a simple service but turned out to be a rodent infestation causing over $1,000 in damage. Drew Ricci helped me navigate this with my insur would be a simple service but turned out to be a rodent infestation causing over $1,000 in damage. Drew Ricci helped me navigate this with my insurance and helped me secure a rental car. He kept me updated and worked directly with the insurance adjuster. What would have been a nightmare Drew made this easy and it was a pleasure working with him. He is an asset to Wellesley Volkswagen More

Drew is an absolute pleasure! Great overall service and amazing experience at Wellesley Volkswagen dealership! Great overall service and amazing experience at Wellesley Volkswagen dealership! More