Wellesley Volkswagen - Service Center
Wellesley, MA
1,205 Reviews of Wellesley Volkswagen - Service Center
We had a EPC light come on and we did not want to drive the car until we knew what the situation was. They were able to diagnose the problem quickly and we were able to drive the car back to the cape, the car until we knew what the situation was. They were able to diagnose the problem quickly and we were able to drive the car back to the cape, More
Excellent customer service! Professional, courteous, knowledgeable, and excellent communication skills. Followed through to ensure that I understood the suggested tasks to get Professional, courteous, knowledgeable, and excellent communication skills. Followed through to ensure that I understood the suggested tasks to get done. More
I was passing through town on my way from New Orleans to Maine and needed my 30K service. Wellesley was recommended to me. Drew was great! So friendly, explained everything, and kept me posted the whole tim Maine and needed my 30K service. Wellesley was recommended to me. Drew was great! So friendly, explained everything, and kept me posted the whole time. The waiting area was great, glad it was dog friendly as I had my guy with me. 5 star experience all around! More
Great experience at VW Wellesley today. The support from Drew Ricci and Sam Briody was above and beyond. They were able to help us out with a self inflicted issue that just popped up last The support from Drew Ricci and Sam Briody was above and beyond. They were able to help us out with a self inflicted issue that just popped up last week. Drew confirmed that when you buy a car the whole business at VW Wellesley is invested in the customer. More
As usual VW Wellesley is an excellent place for a service. My car had done very low mileage and even though the car was in its third year I did find paying over $400 a bit much to charge for a servic service. My car had done very low mileage and even though the car was in its third year I did find paying over $400 a bit much to charge for a service that had done such low mileage. But that is probably what VW wants to charge. I will continue going there for service as they are excellent. But I did find the price this time a bit overwhelming. More
I've been going to Wellesley Volkswagen 3-4 times now for regular maintenance and repairs. Mr. Christ has been my service advisor. He offers excellent customer service, punctuality, and advice based on his i regular maintenance and repairs. Mr. Christ has been my service advisor. He offers excellent customer service, punctuality, and advice based on his in-depth knowledge/experience. He was the reason why I switched to Wellesley VW from another VW in the Boston Area. More
Personnel are tops. Congenial, professional, and track repair needs over time. I feel safe driving because of their expertise. Congenial, professional, and track repair needs over time. I feel safe driving because of their expertise. More
Excellent professional service every time, and utmost punctuality & follow-up!! Special attention to detail! Thank you punctuality & follow-up!! Special attention to detail! Thank you More
The service was on par with mercedes benz. All employees were awesome in the service department. All employees were awesome in the service department. More
Drew at VW Wellesley was extremely helpful during a very complicated and long term service. He made the entire process simple and convenient for me. What could have been a frustrating process was easy and s complicated and long term service. He made the entire process simple and convenient for me. What could have been a frustrating process was easy and seamless. Excellent customer service. More