Wellesley Volkswagen - Service Center

This was my first visit and I was greeted by Drew with an enthusiastic smile ready to help me. The work described and expectations he spoke of were right on and everyone can appreciate work being performed o enthusiastic smile ready to help me. The work described and expectations he spoke of were right on and everyone can appreciate work being performed on your vehicle comes out as advertised. Great environment to also do a little remote work at also. Thanks Drew for making my appointment the best experience out of all my 20 years of owning a VW! Truly a Blessing, Richard More

Great service! Friendly, responsive, courteous, and timely. Highly recommend! Excellent customer care and my car looked great! Friendly, responsive, courteous, and timely. Highly recommend! Excellent customer care and my car looked great! More

Very professional and honest experiences. Have always had very friendly service experiences. very detailed and thorough. Have always had very friendly service experiences. very detailed and thorough. More

Very clear and precise as to your needs, what its going to cost, and how much time it will take. Always kind and professional. Finding time for service is always a chore, but Wellesley VW makes it much l to cost, and how much time it will take. Always kind and professional. Finding time for service is always a chore, but Wellesley VW makes it much less so. More

Friendly, prompt accurate service. Ive been having my Mark V GTI serviced here for many years and it runs like new. Ive been having my Mark V GTI serviced here for many years and it runs like new. More

Great service, friendly and cordial staff, completed the work ahead of schedule and with no surprises. Will certainly return for future services on the car. work ahead of schedule and with no surprises. Will certainly return for future services on the car. More

Drew is super friendly and always is very good at communicating what needs to be done and making sure your car is done on time. communicating what needs to be done and making sure your car is done on time. More

If I could give more than 5 stars, I would. GREAT/EXCELLENT/AWESOME/SUPERB/MAGNIFICENT Customer Service. Make feel good knowing that your car will get the best service possible. I used to GREAT/EXCELLENT/AWESOME/SUPERB/MAGNIFICENT Customer Service. Make feel good knowing that your car will get the best service possible. I used to drive almost 24 miles to the dealership I got my car from. BUT, their Customer Service is not what it used be. I came here by word of mouth of another VW who comes to this dealership to get his VW serviced. Best thing out of it, I've found that the Customer Service Associates used to take care of my car at that same dealer are working here. Feels like family again. Thanks for making me feel welcome at my new home dealership for my Jetta. More

Drew was thoughtful and courteous during entire process. Gave exceptional customer service!! He really cared! Gave exceptional customer service!! He really cared! More

This dealer truly goes out of the way to accommodate the customer. They are knowledgeable and attentive to the needs or requirements of the car owner. They were extremely helpful to me recently when my car customer. They are knowledgeable and attentive to the needs or requirements of the car owner. They were extremely helpful to me recently when my car required extensive repair. A loaner car was provided throughout the period of time for the repairs to be made. I appreciate their helpfulness in getting me back on the road. This is my number one stop for my car needs. More