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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,205 Reviews

1,205 Reviews of Wellesley Volkswagen - Service Center

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August 08, 2022

Drew was incredibly kind and customer-facing in his intake and management of our service appointment today. He patently explained our options with a sense of integrity, warmth, & humor while keeping us More

by Strosest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Always a great place for service. Very friendly staff and work is always done perfectly. More

by Irwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, Samantha Briody
August 05, 2022

Drew Ricci has been very helpful and informative every time I have had reason to visit Wellesley VW. He is very knowledgeable and a pleasure to work with. His presence will have a significant impact on my More

by Johngba65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Johngba65 responded

Drew is the very best. John Briggs

Aug 05, 2022 -

Johngba65 responded

I ALREADY DID!!!

August 05, 2022

Once again, Wellesley VW service has come through for me on this faulty injector issue. Car is running great. More

by JALLAN400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
August 02, 2022

Went in for an oil change and the service was quick and friendly. Waiting area with free internet and refreshments was a great bonus. I worked with Drew who was very helpful, fair and communicative. I felt More

by sdantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

I had no issues with this service. Car was finished within the time period specified. Everyone was very friendly. More

by OFAYEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

My AC feels like the N. Pole now. Nice! Samantha is AWESOME with her superb Customer Service skills. Simply Priceless! More

by GEM_1974
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
August 01, 2022

this is a good store with professional staff. if you want a VW product or need service, you will be taken care of and not be disappointed. brought mother in laws Jetta (being a dutiful son in l More

by STEPHEN.BEACH
Recommend Dealer
No
Employees Worked With
Samantha Briody
August 01, 2022

Karl was great and was super helpful in getting my car fixed. He even got me a loaner when it seemed like it was going to be longer than necessary. More

by AMANDASFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Great service. Routine Check-up for my electric car. All went well - prompt, friendly service More

by ESCHAEFER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
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