Wellesley Volkswagen - Service Center

Always great service. Everything explained and efficiently completed. Thank you Karl and all the behind the scenes gang for keeping our vw golf up and running so well for Everything explained and efficiently completed. Thank you Karl and all the behind the scenes gang for keeping our vw golf up and running so well for us. More

Drew is helpful, informed, and very conscientious. All great attributes for customer service. Drew provided a really curated experience. All great attributes for customer service. Drew provided a really curated experience. More

I am no longer afraid to go to the dealership! Drew has helped me out a couple of times now, and I don’t come out with inflated bills! He is always smiling, happy, and makes me feel welcome. Drew has helped me out a couple of times now, and I don’t come out with inflated bills! He is always smiling, happy, and makes me feel welcome. He is also professional, helpful, and reassuring about my car repairs. I will keep going back. More

Convenient to drop off and get shuttle ride to and from work after for pick up. I was kept informed of progress. Repairs completed in a timely fashion and recommendations explained in detail. work after for pick up. I was kept informed of progress. Repairs completed in a timely fashion and recommendations explained in detail. More

Wellesley VW service department staff are always helpful. Karl was friendly and efficient, just a pleasure to deal with. Karl was friendly and efficient, just a pleasure to deal with. More

Excellent service, easy drop off, all work done and finished before quoted time. Very pleased! finished before quoted time. Very pleased! More

drew helped me out in a difficult situation and he was so nice i had to buy another VW from this dealer. he was patient when i was not and everything got sorted out. the other staff stepped in when needed to nice i had to buy another VW from this dealer. he was patient when i was not and everything got sorted out. the other staff stepped in when needed to keep communication going. More

Great and friendly service. They do their best to help minimize the cost of services to your vehicle. They do their best to help minimize the cost of services to your vehicle. More

Wellesley VW had a pleasant atmosphere and accommodating staff. Had no complaints or issues that came to mind. accommodating staff. Had no complaints or issues that came to mind. More

Karl was extraordinarily helpful clearing explaining options after my car battery stopped working. He followed up when the car was received and notified me of the schedule for repair. Karl knew the ca options after my car battery stopped working. He followed up when the car was received and notified me of the schedule for repair. Karl knew the car is my only means of transportation and worked with the service technicians to have my car ready later in the day. Extraordinary customer service on the part of the team at Wellesley VW! Thank you. More