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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,205 Reviews

1,205 Reviews of Wellesley Volkswagen - Service Center

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October 03, 2022

Carl is the yes Adviser! !! that I have ever had. He is the kind of employee that every company wants. Period I hope in someway you will recognize how special he is and let th More

by KATHYSERBINBERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Talked with service person, Derrick. Very helpful. Only one issue with car.the phone charging pad not working. Waiting for the replacement. Assume this will be an easy swap and the phone More

by Jena135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

It was my first time and I had warm welcomed by Drew , he was very friendly and professional. I had a lot of questions about my new golf r and he explained me very well . I’m very happy about my first time e More

by y.i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

y.i responded

It was my first time and I had warm welcomed by Drew , he was very friendly and professional. I had a lot of questions about my new golf r and he explained me very well . I’m very happy about my first time experience!

September 28, 2022

Drew at Wellesley VW provides excellent service and is always helpful in trying to get the best value out of my service visits. It makes for a surprisingly nice morning whenever I go in there. Thanks Dr More

by HappywithVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Drew has always provided me with an exceptional service experience! His upbeat, friendly demeanor and positive energy makes a major impact. More

by crh7210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, Samantha Briody
September 28, 2022

Went in for routine maintenance, recall and trunk issue. Karl made sure I had ride home and back to pick up my car. More

by W.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Drew was amazing, super helpful, explained everything super well and they were very time efficient! Highly recommend! More

by oliviajanus
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Drew has been excellent with discussing and describing every issue that needed attention and repair. His communication and follow up has been exceptional. More

by rflanagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

Drew was great, kept me informed. Exceptionally pleasant demeanor. Courtesy car made being without a car manageable. Excellent experience. More

by Lambstac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Sam helped me through the whole process of getting my car services and she was excellent. Great communication throughout the process and helped me get the best deal possible. More

by SJACKENTHAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
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