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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,204 Reviews

1,204 Reviews of Wellesley Volkswagen - Service Center

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October 29, 2022

Very nice staff and knowledgeable. Nice waiting area for costumer's with internet access free coffee and snacks. More

by saabood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
October 29, 2022

Very reliable group of people. Everyone i have encountered there any is focused on the client. More

by DAVIDMATTALIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
October 25, 2022

Drew Ricci took care of everything needed for extended warranty repairs on my daughters 2016 Golf. Excellent attention to every detail. More

by rflanagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

I’ve always had pleasant experiences at Wellesley VW. They communicate well, accommodate any schedule, and get the work done with no hassles. There’s other VW dealerships closer to where I live but I gla More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

Sam was fantastic. Service was efficient and professional. I appreciated the courtesy shuttle too. Thank you. More

by MARY.VOYATZIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
October 21, 2022

Very lucky to have had Drew as my service advisor at Wellesley VW! I was in a time crunch prior to a big move out-of-state, Yet despite the stress of needing a sudden major repair prior to my move, coul More

by nataliershilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

I have received excellent service as usual. It was nice to see everyone with big smiles on their faces. More

by MASAHITO SUGAWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather at the reception , Samantha Briody
October 18, 2022

I have received excellent service as usual. It was great to see everyone with big smiles on their faces. More

by MASAHITO SUGAWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather at the reception , Samantha Briody
October 16, 2022

after second visit to work on the door latch problem fixed by replacing the part More

by KAIVANFOROUGHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

I previously submitted a review on this visit. Drew Ricci and the techs at Wellesley VW did a great job and made sure my wife was able to get home safely. More

by Jay
Customer Service
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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