Back

Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,204 Reviews

1,204 Reviews of Wellesley Volkswagen - Service Center

Sort by
November 18, 2022

Kurt gets another A+. He was courteous, thorough and explained everything to me perfectly. He told me exactly how long it would take and it was done 30 minutes before he s More

by georgeliss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Sam helped me in service and she was the best really broke everything down everything was done pretty quickly they actually snuck me in for a same-day appointment so very appreciative I got the car back More

by SZAPATA1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
November 12, 2022

Karl provided excellent service. My ID4 had a damaged flat tire and Karl ensured it was repaired very soon after the tow truck dropped it off. The whole process was hassle free and t More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
November 11, 2022

Sam was wonderful. I was new to the area and she was very helpful with answering all my questions. More

by SUNNYJEAN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
November 10, 2022

I've always been extremely impressed with the Wellesley service departments professionalism and honesty! They're also super friendly! More

by JDAUSTIN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Drew was always available when I had a question, and kept me in the loop with my car when it’s transmission got destroyed. Everyone was really helpful and friendly with me and tried their best to get things More

by Jordynglux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

Karl fit me in for emergency battery replacement even when I didn't have an appointment. More

by BRIANALLIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

Recently Matt Pitts repaired, serviced and detailed my car. I am beyond thrilled with the job he did! My car now runs and looks fantastic. Thank you so much, Matt! More

by Nezzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
November 01, 2022

Service rep was awesome, was a great help, everything done on time and within budget More

by TPBCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

Drew Ricci got our 2014 Eos in great shape and explained everything. Kept us constantly updated on progress. More

by PAUL@SMITHDONAHUE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
...
63
...