Wellesley Volkswagen - Service Center

Everyone is welcoming and helpful. I especially like working with Sam. She is thorough, energetic, and overall amazing. I especially like working with Sam. She is thorough, energetic, and overall amazing. More

They took care of my issue in a timely fashion with minimal inconvenience to me. minimal inconvenience to me. More

Excellent service! Everyone is so friendly and helpful. I worked with Sam and she was so thorough and overall amazing. Great experience. Everyone is so friendly and helpful. I worked with Sam and she was so thorough and overall amazing. Great experience. More

The Wellesley VW Service Dept is excellent. During my recent visits, I've worked with Karl as my service advisor. He is always incredibly helpful. He kept me in the loop from start to finish During my recent visits, I've worked with Karl as my service advisor. He is always incredibly helpful. He kept me in the loop from start to finish, taking the time to explain what service was required and what the anticipated costs would be. He made the entire process easy. It is excellent service like this that keeps me coming back to Wellesley VW! More

Love having my car services at Wellesley Volkswagen. My service was quick and on time, they have a lovely waiting area with free snacks, water and wifi, and the service reps were very polite and present My service was quick and on time, they have a lovely waiting area with free snacks, water and wifi, and the service reps were very polite and present. It's also located in a great area with lots of restaurants and shops. More

Drew was extremely helpful in explaining the required service my car needed and gave me an accurate range for cost and time of completion. service my car needed and gave me an accurate range for cost and time of completion. More

Excellent customer service - from start to finish! Highly recommend Wellesley VW. Easy to schedule appointment in-line, friendly, courteous, professional staff. Highly recommend Wellesley VW. Easy to schedule appointment in-line, friendly, courteous, professional staff. More

Maintenance was prepared for my visit and promptly processed the service paperwork. I went up to the comfortable waiting are to wait for the service to be completed. processed the service paperwork. I went up to the comfortable waiting are to wait for the service to be completed. More

I have been trading with VW Wellesley for around the last 17 years and I am still heading in there for all my automotive needs. The staff is always attentive to whatever may be required, Karl and Drew are th 17 years and I am still heading in there for all my automotive needs. The staff is always attentive to whatever may be required, Karl and Drew are the usual suspects and they are extremely helpful. Matt came out and assisted me with a seat adjustment issue and fixed it right away. Tom the head mechanic is always a step ahead of any request for repair. The place is clean and comfortable to wait. I have bought three cars there and the deal was great every time. This is a dealership way above the average you might expect. If you don't know a lot about cars then you should know how to pick the right dealership because that's who keeps you on the road. More

Brought my Jetta in for service. Karl was kind and very knowledgeable. Quick service and great to work with. Highly recommended! Karl was kind and very knowledgeable. Quick service and great to work with. Highly recommended! More