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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,203 Reviews

1,203 Reviews of Wellesley Volkswagen - Service Center

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May 25, 2023

I have a lot going on in my life and it was just so nice for Drew to be so upbeat and pleasant to deal with. When I was picking up my car after it's 30K check I joked did he also fix the dent I have. He ask More

by DMCLAUGHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Everyone is so nice at Wellesley VW. They have kept our 2003 Passat running like she is brand new! More

by BETTINAEIKEBOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody, Bob Berfield
May 25, 2023

I have an older 2015 VW Tiguan. After I bought the car at a small local dealer I contacted my Wellesley VW dealer service center for an oil change. Initially I worked with Karl and More

by VWfan2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

We have been working with Drew at Wellesley VW for 4 years and he is always so accommodating and helpful. He understands and works around my schedule restraints and communicates throughout any repairs More

by kwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Quick and excellent experience. They ordered my part without even seeing my car and let me know when it came in. More

by BSEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
May 22, 2023

Drew is great. He is always so helpful. I have to come in a lot for a car with lots of small issues and he always treats me like it's a bigger deal. I stay at WV More

by parkersco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Excellent service and incredibly friendly staff. My family and I have been coming to this dealership for 20+ years and the customer service has always been outstanding. More

by Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Staff that I worked with were very pleasant and helpful. Would highly recommend Wellesley Volkswagen. More

by PADELANEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, Matt Pitts
May 16, 2023

Buying at Wellesley VW is a great and easy experience. Kevin is very knowledgeable and the whole team very helpful. More

by david.goodman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
May 16, 2023

Sam was great she was super helpful and knowledgable about the product and they got my issue resolved when a previous WV dealership was unable to. Thanks! More

by SAMANTHALHARRISON921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
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