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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,203 Reviews

1,203 Reviews of Wellesley Volkswagen - Service Center

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June 07, 2023

Always a pleasure and informative to go to Wellesley VW and get my car cared for. More

by NANPAINTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

15 words can't begin to describe my wonderful experience at Wellesley VW so I will keep writing till I hit 20 More

by HENRIETTEMANTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Unfortunately, you have not fixed the oil service sensor. It still comes on randomly despite two efforts to correct us More

by SARAHEMCGINTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

The service was very good and fast. My daughter can play with the toys at the second floor. Very good location. More

by catherineyumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Very good service and response. car was fixed and service rep kept me informed throughout the repair process and when to pick up the car. More

by SARKISFARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

I had a very pleasurable experience at Wellesley VW. Eric Tonkonogy and the other staff members were very professional and helpful with my purchase, registration and pick-up. More

by jasco52
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Its great. The people who work there are helpful, courteous and knowledgeable. Drew is the best. More

by PAMELA.LINGEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

My experience with Wellesley Volkswagen was great. From making an appointment with Karl and the time I spent on the day of the appointment was exceptional. More

by PADELANEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
May 25, 2023

The Wellesley Volkswagen Service Department gave us excellent service. The people in the department are friendly, helpful, and professional. More

by CAROL.LANDRAITIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
May 25, 2023

Drew kept me informed every step of the way. He offered coupons due to high cost. However I don't know if those prices were inflated or not becasue I am not aware of current, competitive costs o More

by donnamhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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