Wellesley Volkswagen - Service Center

Awesome and smooth service regards to communication. I was able to go to work and they were able to coordinate a ride for me to get to and from my car which was a tremendous help. I was able to go to work and they were able to coordinate a ride for me to get to and from my car which was a tremendous help. More

Ive been coming here for over 15years, service is great, thanks Wellesley VW team. PS get your WIFI access fixed! (Sam helped me log on). thanks Wellesley VW team. PS get your WIFI access fixed! (Sam helped me log on). More

Sam is a fantastic service associate. Very professional and knowledgeable, and she always saves me money! Very professional and knowledgeable, and she always saves me money! More

Drew was extremely helpful in helping me determine what work needed to be completed immediately and what could wait for the next visit. work needed to be completed immediately and what could wait for the next visit. More

A really good dealership. They are willing to handle any kind of repair and go out of their way to find parts availability. Repairs and maintenance are taken care of in a reas They are willing to handle any kind of repair and go out of their way to find parts availability. Repairs and maintenance are taken care of in a reasonable length of time and things that get fixed stay fixed. Prices are fair for the service received and I feel confident in their advice. More

I have had frustration taking my car to the Norwood Volkswagen dealership as only one mechanic there works on hybrid cars. My car is 9 years old and only go to the dealership for "serious" issues. I en Volkswagen dealership as only one mechanic there works on hybrid cars. My car is 9 years old and only go to the dealership for "serious" issues. I entered your Wellesley dealership with two concerns which after an assessment from your techs, was told they are non-issues. However, they found the following items: my car's alignment was off, brakes, front and back, needed to be replaced, and the back two tires were worn. This shocked me as my car had just been at the Norwood Volkswagen dealership and a local mechanic had also recently changed the oil. Karl knew I wanted to get an inspection sticker that afternoon. I could have gone to B.J.'s for the tires, but thought "time or money." I stayed in the dealership from 8:30 till 2:30 and had brought plenty of work and reading to keep me busy. Karl even put two techs on this job which normally takes an 8 hour day. The dealership has a comfortable lounge, private, clean bathroom, snacks, water and coffee. So glad I found the Wellesley Volkswagen dealership. I definitely will visit again. More

Very responsive, quick work, good, frank communicating and clear explanations. Thank you so much Drew! and clear explanations. Thank you so much Drew! More

I found that there was Excellent service from understanding the problem, through fixing it, to picking top the vehicle understanding the problem, through fixing it, to picking top the vehicle More

Drew was amazing, as soon as I walked through the door he was very welcoming and friendly. The service was exceptional and will definitely return to service my Jetta! was very welcoming and friendly. The service was exceptional and will definitely return to service my Jetta! More

I like bringing my car to VW in Wellesley because I feel I can trust the service advisor and mechanics - so far, always happy with their work! I can trust the service advisor and mechanics - so far, always happy with their work! More