Wellesley Volkswagen - Service Center

My service appointment went well, Karl was very helpful and friendly, no complaints at all! and friendly, no complaints at all! More

This is the third time I have had Drew as my service expert .The title could not fit him better.He provided fast efficient care to my wife’s 2019 atlas.It is always a pleasure to go to Wellesley vw.As y expert .The title could not fit him better.He provided fast efficient care to my wife’s 2019 atlas.It is always a pleasure to go to Wellesley vw.As you know that is difficult to say about most dealerships I have experienced More

The staff is very friendly and the facilities offer a comfortable waiting area for the service department. They have always done a great job with my car. comfortable waiting area for the service department. They have always done a great job with my car. More

Kyle and Gabe were great. They were friendly and professional. They were are able to service my vehicle and get me out in under an hour. I am a long time customer and wouldn’t They were friendly and professional. They were are able to service my vehicle and get me out in under an hour. I am a long time customer and wouldn’t take my vw anywhere else. More

Sam was fantastic as always. Her service was excellent. I would recommend her to anyone. Her service was excellent. I would recommend her to anyone. More

Servicing appointment process and explanation were seamless and convenient. Karl assisted me and was very helpful and communicative throughout. seamless and convenient. Karl assisted me and was very helpful and communicative throughout. More

Karl was fantastic from the moment I walked through the door. Extremely helpful, professional and friendly. door. Extremely helpful, professional and friendly. More

Drew was fully accommodating and gave me the best service experience that I have had at a dealership. He is detail oriented and focused on giving customers a seamless experience… I will keep coming back beca experience that I have had at a dealership. He is detail oriented and focused on giving customers a seamless experience… I will keep coming back because of him! More

Drew was excellent, but repair was not durable. Broken again after only 11 days. VW needs to engineer and provide a retrofit solution for critters getting into engine compartment and damaging winds Broken again after only 11 days. VW needs to engineer and provide a retrofit solution for critters getting into engine compartment and damaging windshield washer system. Drew recommended Red Fox urine as a repellant but even that has not been successful. Need to use "hardened materials" that will not get chewed up. At close to $800 per repair, this being the fourth incident, VW is becoming a money pit. More

I brought my Beetle Convertible in for service. Everything about the experience was great - from booking the appointment, to dropping it off, to being kept informed during the day and to picking t Everything about the experience was great - from booking the appointment, to dropping it off, to being kept informed during the day and to picking the car up. Drew was so helpful in explaining what should be done. More