Wellesley Volkswagen - Service Center

From the start, they were so helpful! They made our trade in car buying process a breeze. They made our trade in car buying process a breeze. More

Good service overall. They recommended a couple of part replacements while the car is still under warranty, which would have costed me $2000+ otherwise. Their loaner sch They recommended a couple of part replacements while the car is still under warranty, which would have costed me $2000+ otherwise. Their loaner scheduling process could be improved. When scheduling loaners for my other (and past) German cars, other dealerships provide a fixed date in the future for pickup. Not sure if Wellesley VW has a limit number but it took multiple calls and weeks to schedule a loaner. The staff is nice though and I enjoyed my service experience. More

Everyone was very friendly and helpful. I got good service. They were efficient. I liked that they helped with transportation. The repair was done well. I got good service. They were efficient. I liked that they helped with transportation. The repair was done well. More

I purchased a brand new VW Jetta. With only 2000 miles the service engine light came on. Hi, brought it in to get it fixed and Drew took care of me. He was professional, kind, attenti With only 2000 miles the service engine light came on. Hi, brought it in to get it fixed and Drew took care of me. He was professional, kind, attentive, and very efficient. The car was fixed and everything was OK More

Drew is the best hands down. He is friendly, communicates things clearly, and will go out of his way to make sure you are happy. The dealership is a great choice as well, and th He is friendly, communicates things clearly, and will go out of his way to make sure you are happy. The dealership is a great choice as well, and they are fair and honest. I won’t go anywhere else. More

Karl, Sam and crew say what they'll do and do what they say. They put in the effort and know my car as well as I do. I've been coming back for years and will be for years. say. They put in the effort and know my car as well as I do. I've been coming back for years and will be for years. More

Sam Briode excellent customer service, nice place to work while waiting, pleasant staff, comfortable, nice that snacks are provided, work done promptly. while waiting, pleasant staff, comfortable, nice that snacks are provided, work done promptly. More

For almost 20 years, I have been a loyal customer of theirs and have always received exceptional service. theirs and have always received exceptional service. More

My recent service appointment for my Tiguan at Wellesley Volkswagen went smoothly. The team there did a great job, and everything was taken care of promptly. Kudos to Sam and a Technician who serviced my SU Volkswagen went smoothly. The team there did a great job, and everything was taken care of promptly. Kudos to Sam and a Technician who serviced my SUV for the superb customer service skills and keeping my Tiguan clean. I appreciate your proactive approach in ensuring customer satisfaction. More

They always do a great job and keep prices lower than the local competition. I've been going there over 15 years. local competition. I've been going there over 15 years. More