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Wellesley Volkswagen - Service Center
Wellesley, MA
1,199 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,199 Reviews of Wellesley Volkswagen - Service Center
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November 29, 2023
Drew is a very personable and extremely helpful person. Very experienced employee! Thank you Drew. Five star service! Very experienced employee! Thank you Drew. Five star service! More
by bjclivio
Employees Worked With
November 27, 2023
Not even worth it to explain how bad that experience was. Thanks to the treatment I received I'll never buy another VW, and that's after being a loyal customer for over 25 years, with 6 of the 8 cars I've ow Thanks to the treatment I received I'll never buy another VW, and that's after being a loyal customer for over 25 years, with 6 of the 8 cars I've owned having been VWs. I was lied to, gas lit, and the repair was so bad/ineffective that the insurance successfully clawed back the money. I don't know what happened to Wellesley VW, but I'm done. More
by davidreed376
Verified CustomerNovember 27, 2023
Drew makes the entire service experience a great time for me and my Golf. He is a VW professionall. me and my Golf. He is a VW professionall. More
by RFHJr
Employees Worked With
November 26, 2023
I appreciate how informative and efficient the service was at Wellesley VW! They’ve helped me with both big (brakes) and small (antifreeze) issues over the past few years. was at Wellesley VW! They’ve helped me with both big (brakes) and small (antifreeze) issues over the past few years. More
by SBURNES
Employees Worked With
Samantha Briody
November 25, 2023
I always take my car in to these guys, and ladies, because they are helpful, knowledgeable, and very well trained in doing the work I need to be done on my car. Pricing is reasonable and they even pr because they are helpful, knowledgeable, and very well trained in doing the work I need to be done on my car. Pricing is reasonable and they even provided me a loaner vehicle for the week. I am a customer here for the last 13 years and plan to remain. More
by billc508
Employees Worked With
November 24, 2023
Great service department. Drew was excellent as always. Will definitely come back when the next service is due. Drew was excellent as always. Will definitely come back when the next service is due. More
by Me
Employees Worked With
November 22, 2023
One of the best service departments I've dealt with. Drew Ricci is a remarkable assistant service manager. It's rare finding his level of customer service abilities now a days. Wellesley Volkswagon is l Drew Ricci is a remarkable assistant service manager. It's rare finding his level of customer service abilities now a days. Wellesley Volkswagon is lucky to have him and I would highly recommend having your car serviced under his leadership. More
by Dee
November 21, 2023
Easy buying experience and the staff was friendly and very helpful. I would buy a car there again for sure. very helpful. I would buy a car there again for sure. More
by Mickey
Employees Worked With
