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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,199 Reviews

1,199 Reviews of Wellesley Volkswagen - Service Center

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December 06, 2023

Great experience with Karl and Wellesley Volkswagen, very efficient, clear and helpful! Will be back. More

by SAMANTHA.LESTERJUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Drew was very helpful and easy to work with. He was very transparent about the whole process. I will continue to service my vehicle with VW Wellesley. More

by JKORSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Great responsive service with detailed info provided clearly All done in a reasonable time period More

by MELBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Samantha provided excellent greeting and explanation upon receiving my service appointment check-in. Workspace upstairs is great because that means i can get work done while waitimg for the vehicle service. More

by Fwhen2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody
December 05, 2023

Been going here for service for a while now and this is why I chose this dealership. They are honest with recommendations and what is needed to keep my vehicle in good shape. Would recommend. More

by THOMC1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Friendly and Efficient. Always do a nice job of talking through issues and options with no pressure. Team was excellent. Makes me more likely to buy my next car from thi More

by TOBYHAWKES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Briody, Bob Berfield
December 04, 2023

Convenient appointment. Great communication and explanation of work from Sam B. Completed on time at estimated price. I'll be back. More

by T_WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
December 01, 2023

Karl made the service experience as smooth as possible. Thank you Karl and the service team! More

by BINI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Drew has taken great care of both the customer and the car. Thank you for doing a great job. More

by NTANYA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Customer service, Sam was excellent! Courtesy drop off and pick up was very helpful - thank you! More

by dfairsibley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
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