Wellesley Volkswagen - Service Center
Wellesley, MA
1,199 Reviews of Wellesley Volkswagen - Service Center
Drew is the consummate service professional in MetroWest. His encyclopedic knowledge of VW makes him a tremendous asset to his clients. His encyclopedic knowledge of VW makes him a tremendous asset to his clients. More
Quick, efficient, and friendly service! The complementary shuttle service is also a huge bonus. The lounge area isn't anything special but sufficient enough to log into WiFi. After getting The complementary shuttle service is also a huge bonus. The lounge area isn't anything special but sufficient enough to log into WiFi. After getting our car serviced at another VW dealership (Boston VW) we decided to visit Wellesley for our next factory recommended maintenance and they did an amazing job! Karl and Sam at the front were both awesome - would highly recommend this dealership for any VW needs. More
Dealership service, clean, smooth easy drop off and pick up and simple on line access. up and simple on line access. More
Sam was great and communicated well the services needed. I was a little frustrated that I had to bring back the car because the lack of thoroughness on the work performed. Also, think the area needed to be I was a little frustrated that I had to bring back the car because the lack of thoroughness on the work performed. Also, think the area needed to be rinsed out because my car smelt like coolant until I rinsed it myself. More
Great Service, great process. Wouldn’t bring my car anywhere else. Drew greeted me promptly and took care of everything. Wouldn’t bring my car anywhere else. Drew greeted me promptly and took care of everything. More
Thank you for the great service I felt confident with all the service that I received. all the service that I received. More
Great experience as always with VW Wellesley - Karl went above and beyond - 10/10! Will be back again with future needs. above and beyond - 10/10! Will be back again with future needs. More
Overall very good. Took longer than expected but Sam kept me informed about the progress. I like the iD4 and have recommended it to several people. The dealership Is Took longer than expected but Sam kept me informed about the progress. I like the iD4 and have recommended it to several people. The dealership Is good. People are pleasant and knowledgeable. I was given a loaner because of the delay. I was asked to return it with the same amount of gas. I returned it with more gas than I was given (my vehicle was returned with less power on the battery. So a disconnect from your expectation of the customer and you treatment of the customer. Also the loaner was not clean). More