Wellesley Volkswagen - Service Center

Karl was courteous, communicated clearly every step of the way, and assistance with transportation locally was really helpful for me so I didn’t have to wait at the dealership the whole day. the way, and assistance with transportation locally was really helpful for me so I didn’t have to wait at the dealership the whole day. More

Drew was excellent, a pleasure to work with (as was Heather). He clearly communicated expectations and followed up on everything. Coordinating pick-up after hours with Drew and Heather was seamless an Heather). He clearly communicated expectations and followed up on everything. Coordinating pick-up after hours with Drew and Heather was seamless and much appreciated. The service was great (new tires and alignment), my car is running well and ready for NE winter! More

Mike, Drew and the entire service staff were friendly and helpful. The video I received of the work on my car was a super added touch. Thank you helpful. The video I received of the work on my car was a super added touch. Thank you More

Drew helps me with the alignment Service quite well . Nice guy polite and knowledgeable! My car even got washed after the service. Thanks a lot! Nice guy polite and knowledgeable! My car even got washed after the service. Thanks a lot! More

I needed help right away and the team responded quickly and professionally. Thank you to all involved. and professionally. Thank you to all involved. More

Drew handled my car service with expertise and was very easy to get in touch with. easy to get in touch with. More

Karl was great at communicating about service bottlenecks for the ID.4 and rescheduling my appointment promptly. Prior agreement on a fix to some seat damage was honored and completed as promised. for the ID.4 and rescheduling my appointment promptly. Prior agreement on a fix to some seat damage was honored and completed as promised. More

Drew is awesome! He has been very helpful with my car and my husband's car. Wellesley VW seems very honest and we appreciate that so much. He has been very helpful with my car and my husband's car. Wellesley VW seems very honest and we appreciate that so much. More

Always great customer service and work is always done with great care and with attention to detail with great care and with attention to detail More

Great response to all my questions. Was very clear and helpful. Car was ready before time!!! Was very clear and helpful. Car was ready before time!!! More