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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,277 Reviews

1,277 Reviews of Wellesley Volkswagen - Service Center

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September 17, 2020

As usual, they took good care of my old car by providing me the right course of action. Definitely extending the life of my car. Excellent service team!! More

by MASAHITO SUGAWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather at the front desk (Five Star), Matt Pitts
September 15, 2020

This dealer consistently provides fast, efficient service. The staff members are knowledgeable and always ready to answer questions about the service. The facility is clean and comfortable and all se More

by billc508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

A very pleasant envirnment in which to wait while my car was serviced. Diagnosis was explained to me with shop foreman's own diagrams (very cool) More

by marekprz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

Everything went very well. The appointment was easy to schedule, my car was ready on time and Karl was informative and friendly. Thank you for your continued good service. More

by BARBARAMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

Karl Christ took care of me the other day, and I appreciate the attention he gave to the service of my vehicle. I congratulated Matt on his promotion. He also had always taken good care of the ser More

by KLANG38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

Appointment easily made, service punctual and professional. Facility safe and clean, all staff friendly. Will continue to always use for the care of my new Jetta More

by TOJODUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
September 14, 2020

We have trusted and worked with Michael Kandalaft and assistants throughout the years we have owned the current and previous VWs. We never had a maintenance service they did not perform to our satisfacti More

by MBGHATTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
September 05, 2020

Very good service. It was a good service two times i used their service. Looking forward to make this dealer my permanent go to place for service. More

by ABOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
August 28, 2020

Service at Wellesley VW is always easy. They take your car right on time. Waiting area is clean with coffee/tea & snack bar. Outdoor shopping area and coffee shop right across the street. Staff and mechan More

by MSTOWELL2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pitts
August 22, 2020

I recently brought my car to VW Wellesley and was assisted by Michael Kandalaft. The situation we were presented with was unique and not necessary re-tell. What matters is how the issues with my ve More

by AVA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kandalaft
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