Wellesley Volkswagen - Service Center

Great experience overall. Easy drop off and pick up. Good communicaton.. Very happy to get inspection done at same time.Very helpful people are a real plus. communicaton.. Very happy to get inspection done at same time.Very helpful people are a real plus. More

The regular service and service reps went off well as usual. All very professional. The service tech, however, recommended a $760 repair that, when checked by my local service guy, was unnecessary at t usual. All very professional. The service tech, however, recommended a $760 repair that, when checked by my local service guy, was unnecessary at this time. More

Great service and waiting room amenities. Would have liked a bit better vacuum but hey, the wait was shorter than expected for the work. Thanks! liked a bit better vacuum but hey, the wait was shorter than expected for the work. Thanks! More

I count on the service department at Wellesley VW with Michael Kandalaft and have always been happy with the results of the work. I have been going for at least 10 years and will continue . I just bought Michael Kandalaft and have always been happy with the results of the work. I have been going for at least 10 years and will continue . I just bought a 2013 Passat from another dealer (not a VW dealer and will always bring it to Wellesley for service More

The actual service for the vehicle was great. However I wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if ther wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if there is no shuttle is available on that day (weekend)? I’ve also previously noted that the shuttle availability is incorrect on the site for weekdays, since it states that the shuttle is available until 11am and then again at 3:30pm. In reality the shuttle is available until 1:30pm. (And maybe not again later?) More

First of all, really 25 words?My service experience was First of all, really 25 words? My service experience was as always, friendly, professional, timely, and through. Andreas has become a close friend o First of all, really 25 words? My service experience was as always, friendly, professional, timely, and through. Andreas has become a close friend of our family’s and we would never see anyone else. More

Wellesley Volkswagen has serviced my GTIs and Tiguans for many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful r many years. All service carried out by their knowledgeable staff has been well done. Matt Pitts in the Service Department was tremendously helpful recently in tracking down a replacement tire that was no longer available from the manufacturer. More

Drew was super helpful when I was having issues with my car last week. He was able to get my car serviced and had a rental ready for me in less than 24 hours! He is always a pleasure to work with and is ex car last week. He was able to get my car serviced and had a rental ready for me in less than 24 hours! He is always a pleasure to work with and is extremely proactive in getting issues fixed fast. I always recommend Wellesley volkswagon to friends and family. More

Happy Customer I have been a costumer for close to 20 years and would recommend Wellesley Volkswagen enthusiastically. Andreas Becker in Sales and Matt Pitts in Cust I have been a costumer for close to 20 years and would recommend Wellesley Volkswagen enthusiastically. Andreas Becker in Sales and Matt Pitts in Customer Service are exceptional sales and service representatives who have assisted me with their expertise over the years. Wellesley VW is reliable and does excellent work. Thank you, More

Drew was outstanding. He definitely went above and beyond to make me feel well taken care of and also was excellent with communication. Thank you. to make me feel well taken care of and also was excellent with communication. Thank you. More