Wellesley Volkswagen - Service Center

The shop is clean, and everyone wears masks. Reassuring in these pandemic times. Great customer services, as always. Cannot say enough good things about Drew. in these pandemic times. Great customer services, as always. Cannot say enough good things about Drew. More

Paul Rowe and Drew Ricci were awesome to deal with for my issue, car was fixed correctly and delivered on time. Would recommend Wellesley Volkswagen for repairs to everybody. Thx issue, car was fixed correctly and delivered on time. Would recommend Wellesley Volkswagen for repairs to everybody. Thx More

They communicated clearly and worked with me throughout the process. They were right on time and on the budget stated at the first meeting. Friendly the whole time and up front and honest. the process. They were right on time and on the budget stated at the first meeting. Friendly the whole time and up front and honest. More

They do some really nice work, and have very Service Managers that give good information and great tips to make your life better with your car. Managers that give good information and great tips to make your life better with your car. More

Another excellent experience. The service staff scheduled me in when I needed the appointment and did the work accurately and efficiently. The staff is always courteous and informative about all aspects of t me in when I needed the appointment and did the work accurately and efficiently. The staff is always courteous and informative about all aspects of th e work. More

Excellent service. A used car I purchased at Wellesley VW needed service. Fortunately, the repairs were covered under warranty which meant no expense to me personally. When these situations happen, the most needed service. Fortunately, the repairs were covered under warranty which meant no expense to me personally. When these situations happen, the most important thing to me is the "approach to service". Drew Ricci handled the situation perfectly keeping me appraised of the situation all along the way and expediting the repair. He was professional, polite, and very accommodating making sure I was happy with the end result. I'll also add that I was fully supported by the sales team; Mike Ahern and Andreas Becker. No question, I fully recommend this team for your automotive sales and service. More

An excellent service center, good work and efficient service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for complet service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for completion of repairs and the quality of the work is exscellent. More

I’ve had Drew as my service manager for 3 different visits in the past year and he’s been terrific every time. He’s a straight shooter and always looks out for what is in the best interests of his cust visits in the past year and he’s been terrific every time. He’s a straight shooter and always looks out for what is in the best interests of his customers. More

I've trusted them with my vehicles' care for more than 25 years. I've always found them to be friendly, professional and willing to go the extra mile. I'm very satisfied with the service that receive from years. I've always found them to be friendly, professional and willing to go the extra mile. I'm very satisfied with the service that receive from Wellesley Volkswagen. More

The appointment was fine but the technician offered services that were already done during the summer. That unnecessary additional service would have cost $1,500. services that were already done during the summer. That unnecessary additional service would have cost $1,500. More