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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,247 Reviews

1,247 Reviews of Wellesley Volkswagen - Service Center

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December 07, 2020

Super friendly! Really appreciate the customer service here — it’s exceptional . Also, customer waiting area is nice and well spaced out for COVID. Hand sanitizer everywhere! More

by Joe_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

Always a very positive experience with the service department here - thorough, professional, and helpful. Happy to recommend Wellesley VW to anyone in the market for a VW More

by CHRISTOPHER_FLETCHER22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

Overall it was a very positive experience. The Service staff was very helpful and efficient and got everything done as planned. Did a good job explaining things too. More

by SRSULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Jabour
December 02, 2020

Drew is an exceptional service advisor! He keeps you informed of everything along the way and has your car cleaned and ready to go on or before scheduled time. More

by Ann T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

A simple job done well. Swapping all seasons on alloy wheels for Blizzaks on steel wheels. Appreciated minimal contact for drop off and no contact on pick up. More

by OYE0
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jabour
November 26, 2020

Easy to schedule and coordinate service here. We will keep coming back to this dealership and keep our work at the local dealership. Thanks to the whole team. More

by VICTORIA.OSTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kandalaft
November 26, 2020

Excellent service. Drew was incredibly informative, clear, and understanding. Repair was done exactly at the time he said. Would be happy to work with him again. More

by JPK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2020

Always pleasant And a clean dealership with friendly people speedy service great location and it just makes me happy. Can’t wait to get back to my Volkswagen dealership, yahoo More

by WILLIAMGFARGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
November 20, 2020

Drew Ricci provides exceptional customer service. He's a "break-the-mold" example of how to treat the customer. Smart, responsive, and polite. None better More

by howard.lurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

fast and easy professional inexpensive knowledgeable fast and easy professional inexpensive knowledgeable service minded responsive i would never go any where else in the future for sure i More

by lthomsen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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