Wellesley Volkswagen - Service Center

Drew was extremely helpful and always kept me updated as to how the work on y car was going. I bought my car at Wellesley VW because of its excellent service and they have never failed me. to how the work on y car was going. I bought my car at Wellesley VW because of its excellent service and they have never failed me. More

Drew was an amazing help and made me feel super comfortable! He kept me informed about how the service was going and made the experience awesome. comfortable! He kept me informed about how the service was going and made the experience awesome. More

Thank you all for everything. You have an outstanding service department and a great dealership. I love my Volkswagen Wishing you all a happy spring Best regards Sue service department and a great dealership. I love my Volkswagen Wishing you all a happy spring Best regards Sue More

They are always very friendly and communicate well about the process. They also have always been honest with us about our older vehicle and done a great job of maintaining it. the process. They also have always been honest with us about our older vehicle and done a great job of maintaining it. More

Tj Jabour provided very professional service for me. My Jetta was due for a oil change. All fluid levels were checked as well as checking the my tires’ alignment. He kept me posted on the work being done. Jetta was due for a oil change. All fluid levels were checked as well as checking the my tires’ alignment. He kept me posted on the work being done. The service was prompt - was out of the dealership in under an hour. Thank you, Tj. More

Having been in for the 4th time since April and ( no ones fault ) Paul and drew were awesome in correcting situation with my vehicle as well as providing alternate transportation and delivery of vehicle when fault ) Paul and drew were awesome in correcting situation with my vehicle as well as providing alternate transportation and delivery of vehicle when promised. Awesome job and thx More

On time, great communication, and a nice open waiting area for social distancing. It was nice to get a clean car back too at the end area for social distancing. It was nice to get a clean car back too at the end More

They contacted me to remind me of a recall, it was easy to set up an appt. Customer service is great and work was done quickly to set up an appt. Customer service is great and work was done quickly More

Went out there way to get us a loaner at the last minute. They explain the work performed clearly. The staff is friendly and courteous. And lastly the espresso and snacks are way above average for minute. They explain the work performed clearly. The staff is friendly and courteous. And lastly the espresso and snacks are way above average for a service department More

Always a good experience. They quoted me a price for a repair and it was incorrect. They ended up charging me the price they quoted and not the higher price. That's solid. I had the opposite happen at ano repair and it was incorrect. They ended up charging me the price they quoted and not the higher price. That's solid. I had the opposite happen at another dealership, for my wife's car, and they definitely weren't as professional and courteous as Wellesley VW. I have at least 3 other VW dealership closer to me but make the drive out for service when it's needed. More